PAULA ANDRADE
Boston
Summary
I’m a hardworking professional with a strong background in customer service, and fast-paced environments.
I would love to continue growing in a team where I can contribute my skills, learn new things, and make a positive impact.
Overview
2
2
years of professional experience
Work History
Associate
More Than Words
Boston
11.2024 - 03.2026
- Assisted with order fulfillment, including picking, packing, and shipping orders
- Sorted, scanned, and updated inventory to ensure accurate stock records
- Restocked supplies and maintained clean, organized work stations
- Monitored online orders, identified missing items, and resolved issues through replacements or refunds
- Provided excellent customer service to ensure a positive experience
- Trained new associates on store operations, policies, and procedures.
Cashier
Chipotle
Boston
09.2023 - 06.2024
- Processed customer orders and handled cash/card transactions accurately
- Delivered friendly and efficient service in a fast-paced environment
- Assisted with food preparation and restocking as needed
- Greeted customers and answered any questions they had about the store's products and services.
Education
Criminal Justice
Roxbury Community College
Boston, MAClass of 2023 - Engineering, Health Sciences, Computer Science Pathway
Dearborn STEM Academy
Boston, MASkills
- Multitasking and organization
- Costumer service
- Cash handling
- Phone and front desk support
- Team collaboration
- Communication
- Friendly
Certifications
- Pharmacy Technician Trainee
- Certified in Online Operations & Customer Service
Languages
- English — Fluent
- Portuguese — Fluent
- Cape Verdean Creole — Fluent
- Spanish — Basic Proficiency
Timeline
Associate
More Than Words
11.2024 - 03.2026
Cashier
Chipotle
09.2023 - 06.2024
Criminal Justice
Roxbury Community College
Class of 2023 - Engineering, Health Sciences, Computer Science Pathway
Dearborn STEM Academy