Dynamic individual with hands-on experience in many areas and an a s talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions with commitment and drive.
Overview
32
32
years of professional experience
Work History
Massage Therapist
Chateau Merrimack JuJuSpa
03.2023 - 10.2024
Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
Massage Therapist
Mass Mobile Massage
08.2022 - 04.2024
Addressed specific client concerns through targeted therapeutic massage interventions.
Successfully promoted the mobile massage business through effective marketing strategies such as social media advertising and networking within the community.
Increased repeat clientele through exceptional customer service and personalized treatment plans.
Police Dispatcher
University Of Mass Lowell
08.2004 - 02.2006
Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
Received thousands of 911 and non-emergency calls per shift to dispatch calls to appropriate agencies and officers on duty.
Monitored alarm systems and closed-circuit televisions to dispatch appropriate police response to intrusions and trouble indicated alarms.
Received public emergency and non-emergency calls and supervised response prioritization to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments
Office Manager
Nicholas J. Rabias Public Insurance Adjuster
06.1992 - 09.2003
Maintained computer and physical filing systems.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Managed office operations while scheduling appointments for department managers.
Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
Education
Massage Therapy Diploma - Massage Therapy
Hesser College
Salem, NH
06.2007
High School Diploma - undefined
Dracut Senior High School
Dracut, MA
06.1988
Affiliations
New England Patriots Cheerleader Alumni Association Member (NEPCAA)
American Bodywork Massage Professionals Member (ABMP) In Good Standing
Elementary School Teacher and Faculty Leader at Merrimack Valley School DistrictElementary School Teacher and Faculty Leader at Merrimack Valley School District