PEDRO HIDALGO
Worcester,MA
Summary
Public Health major with a Psychology minor and experience in office administration and client support. Skilled in communication, organization, and navigating language barriers. Committed to improving community health through efficient and compassionate service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Savvy Staffing Solutions
08.2025 - 11.2025
- Enhanced time management by coordinating schedules for multiple executives.
- Boosted operational efficiency by streamlining office procedures and communication.
- Organized filing systems enabled quick access to essential documents and information.
- Supported payroll operations by preparing and submitting direct deposit forms.
- Facilitated employment opportunities through accurate client record maintenance and interviews.
Sales Representative
H&M Hennes & Mauritz
08.2024 - 08.2025
- Boosted client satisfaction through prompt resolution of concerns and quality service.
- Drove sales growth by promoting membership sign-ups to enhance store profitability.
- Increased revenue by advising on effective garment matching and coordination techniques.
- Consistently demonstrated core company values in all customer interactions.
Outreach Programmer
Community Health Awareness Network Grows Equity
09.2023 - 05.2024
- Increased community awareness by distributing MassHealth information and flyers.
- Connected clients with community agencies through effective team referrals.
- Engaged public at events, promoting services and collaborating with partner organizations.
- Tracked and recorded outreach data daily using Excel for performance analysis.
Certified Assistant Counselor
Community Health Awareness Network Grows Equity
09.2023 - 05.2024
- Enhanced community outreach by collaborating with healthcare professionals and organizations.
- Facilitated appointment scheduling for MassHealth insurance applications and renewals.
- Participated actively in MassHealth events to promote services and resources.
- Executed data entry tasks to maintain accurate records and information.
- Provided assistance via phone and MassHealth system, monitoring patient account updates.
Lawn and Garden Sales Associate
Home Depot
05.2021 - 01.2024
- Enhanced customer satisfaction through knowledgeable assistance in lawn and garden department.
- Increased sales by crafting appealing product displays for lawn and garden items.
- Boosted store reputation by resolving customer concerns and providing excellent service.
- Maintained organized, well-stocked department through collaboration with team members.
- Supported other departments by assisting customers with concrete and flooring needs.
Summer Orientation Leader
Worcester State University
06.2023 - 06.2023
- Facilitated successful transitions for first-year students at Worcester State University.
- Mentored pairs of students, providing essential guidance and encouragement.
- Organized engaging pre-orientation and orientation activities, enhancing student experiences.
- Completed rigorous training, acquiring knowledge of university resources and policies.
- Coordinated and led informative campus tours for groups of 18–25 students.
Education
Bachelor of Science - Public Health
Worcester State University
Worcester, MA05-2025
Skills
- Persistent
- Perseverant
- Responsible
- Teamwork
- Data Entry
- Office administration
- Leadership
- Supportive
Certification
CPR/AED/First Aid Certified (Adult, Child, Infant; Choking; AED; Injury & Universal Precautions)- Certification
Languages
English
Spanish
Timeline
Administrative Assistant
Savvy Staffing Solutions
08.2025 - 11.2025
Sales Representative
H&M Hennes & Mauritz
08.2024 - 08.2025
Outreach Programmer
Community Health Awareness Network Grows Equity
09.2023 - 05.2024
Certified Assistant Counselor
Community Health Awareness Network Grows Equity
09.2023 - 05.2024
Summer Orientation Leader
Worcester State University
06.2023 - 06.2023
Lawn and Garden Sales Associate
Home Depot
05.2021 - 01.2024
Bachelor of Science - Public Health
Worcester State University