PEG NELSON, MSN, RN

• Provided timely, compassionate nursing care for patients of the Infectious Disease clinic, in person, by phone, and through portal messaging.
• Administered vaccines, injectable medications, and treatments to primarily immunocompromised patients with SOT, HIV, and cancer.
• Educated patients and families about infectious conditions, medications, and treatments.
• Tracked, analyzed, and transcribed weekly safety labs for 65 to 80 OPAT patients.
• Assessed PICC line and infusion issues, problem-solving to maintain IV antibiotic treatment plans.
• Coordinated outpatient (OPAT) starts with PICC line placement, home care agencies, and home infusion companies.
• Collaborated with home care agencies and home infusion companies to ensure ongoing, safe, therapeutic patient care.

• Co-led the successful Patient-Centered Medical Home (PCMH) transformation with national NCQA Level 3 recognition at two locations.
• Coordinated development of the PCMH team-based care model and trained staff on the PCMH care team structure and function.
• Developed and periodically refined a risk filter to identify high-risk patients (800+) for Enhanced Care services.
• Offered direct patient care to high-risk and HIV patients during acute episodes and ED/hospital care transitions.
• Created and monitored registries of patients with high-risk chronic diseases, including HIV, diabetes, and depression.
• Trained and supported primary care teams to manage high-risk patients.
• Managed health maintenance and preventive care registries to close care gaps.
• Built interdisciplinary relationships with in-house, hospital, and community partners to ensure high-quality patient care and seamless care transitions.

• Directed daily operations for a major teaching hospital ID clinic, including HIV, Hepatitis, Mycobacteria, Transplant ID, and Travel Clinic.
• Fostered a culture of constant quality improvement and continuing education.
• Served on design/development team to initiate MGH OPAT Program.
• Developed a team model for primary care practice.
• Served as team primary care nurse for 4 physician panels.

Reviewed planned research studies to ensure safety of human subjects and compliance with federal and local regulations.

• Provided direct nursing care to large panel of primary care patients, including 500+ patients living with HIV.
• Collaborated with multidisciplinary teams to streamline communication and enhance patient outcomes.
• Developed educational resources to empower patients in managing chronic conditions effectively.
• Delivered community outreach care through off site screening clinics for hypertension and diabetes.