Summary
Overview
Work History
Education
Skills
Certification
Military Service
Timeline
Generic

Peter Orfanos

Associate Operations Manager
Boston

Summary

Detail oriented and motivated Operations Executive with a track record for insight, planning, and execution. Bringing robust experience in administration, logistics, and customer service, with a passion for maintaining clarity, integrity and accountability in financial operations. Known for a team driven leadership style which has turned around troubled centers, fostered a positive workplace, and driven company initiatives to successful resolution.


Overview

12
12
years of professional experience
2024
2024
years of post-secondary education
4
4
Certifications
2
2
Languages

Work History

Associate Operations Manager

Cloudkitchens
09.2024 - Current
  • Worked with cross functional teams to onboard and coordinate intergration of high level enterprise accounts such as Chic-fil-A and Xi'an Famous Foods.
  • Conducted regular performance reviews, providing constructive feedback for employee growth and development.
  • Maintained regulatory compliance through diligent monitoring of policies, procedures, documentation requirements.
  • Oversaw facility maintenance tasks such as equipment repairs and safety inspections, ensuring a safe and efficient work environment for the entire team.
  • Managed a team of employees, ensuring optimal performance and consistent achievement of targets.

Contractor

Triton Systems
07.2023 - 08.2024
  • Maintenance and coordination of battery programs and field operations for several SBIR projects working in service to the US Government.
  • Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.

Letter Carrier

United States Post Office
02.2018 - 10.2022
  • Managed and delivered mail efficiently within a large geographical area, ensuring timely and accurate delivery.
  • Developed strong organizational skills to handle multiple routes and schedules effectively.

Marketing Manager

Firebrand Productions
02.2015 - 02.2018
  • Implemented workflow and logistics metrics and methodology for an 80% total increase in productivity.
  • Attended and promoted monthly trade shows for 30% increase in direct sales.

Store Manager

Compleat Strategist Game Store
07.2014 - 06.2015
  • Generated revenue increase of 20% over multiple product lines.
  • Implemented in-store demonstration programs for 15% increase in sales and customer retention.
  • Created and ran gaming clubs of up to 40 customers multiple times per week for internal product promotion.

Consultant

SciShield (formerly BioRAFT)
12.2013 - 06.2015
  • Managed more than 40 outbound sales-related calls per hour to college professors, research and laboratory heads for lab safety software sales.

Education

Associates Degree - Information Technology

Eastern Gateway Community College
Steubenville, OH

Skills

  • Leadership
  • Interpersonal Communication
  • Warehouse management
  • Operational planning and management
  • Conflict Management
  • Staff training and development
  • Work Strong Work Ethic
  • Attention to Detail
  • Superior Time Management
  • Accuracy in Multitasking

Certification

Server Pro 2016: Install and Storage

Military Service

SEP 1992 – SEP 2000   Retention NCO | US Army Reserves

Timeline

Associate Operations Manager

Cloudkitchens
09.2024 - Current

Contractor

Triton Systems
07.2023 - 08.2024

Letter Carrier

United States Post Office
02.2018 - 10.2022

Marketing Manager

Firebrand Productions
02.2015 - 02.2018

Store Manager

Compleat Strategist Game Store
07.2014 - 06.2015

Consultant

SciShield (formerly BioRAFT)
12.2013 - 06.2015

Associates Degree - Information Technology

Eastern Gateway Community College

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Peter OrfanosAssociate Operations Manager