Peyton Markunas
Worcester
Summary
Highly organized professional establishes relationships with customers. Stays calm under pressure. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
Work History
Sales Lead
Mindset Marketing
10.2024 - 11.2024
- Delivered exceptional customer service by addressing concerns promptly and offering tailored solutions to meet clients'' needs.
- Boosted sales performance by implementing strategic sales plans and effective team management.
- Drove customer retention rates up, establishing robust loyalty program.
- Empowered sales team with data-driven insights, facilitating informed decision-making.
- Identified and penetrated new market segments, conducting thorough market research.
- Enhanced customer satisfaction with personalized follow-up strategies.
- Tailored sales pitches to diverse customer needs, enhancing conversion rates.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Fulfillment Pacesetter
Target
08.2024 - 10.2024
- Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
- Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
- Streamlined fulfillment processes by identifying inefficiencies and implementing solutions to improve workflow.
- Prioritized tasks to meet dynamic conditions and changing company demands.
- Handled production picking, packing and shipping orders.
- Processed more than goal set orders each shift with consistent record of meeting or exceeding productivity targets.
- Managed, motivated and monitored a team of associates every shift.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Picked and packed order items.
Fulfillment Pacesetter
Target
10.2020 - 08.2024
- Lead a high-performing team of fulfillment associates, fostering a positive work environment that promoted collaboration and teamwork.
- Trained new hires on company policies and procedures, resulting in faster integration into the team and improved productivity.
- Streamlined fulfillment processes by identifying inefficiencies and implementing solutions to improve workflow.
- Prioritized tasks to meet dynamic conditions and changing company demands.
- Handled production picking, packing and shipping orders.
- Processed more than goal set orders each shift with consistent record of meeting or exceeding productivity targets.
- Managed, motivated and monitored a team of associates every shift.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Picked and packed order items.
Education
No Degree - Marketing
Bridgewater State University
Bridgewater, MAHigh School Diploma -
King Philip High School
Wrentham06-2022
Skills
- Cross-selling techniques
- Stockroom management
- Lead generation
- Upselling strategies
- Relationship selling
- Customer retention
- Merchandise flow
- Objection handling
- Social selling
- Sales closing
- Team building
- Associate coaching
- Floor operations
- Teamwork and collaboration
Timeline
Sales Lead
Mindset Marketing
10.2024 - 11.2024
Fulfillment Pacesetter
Target
08.2024 - 10.2024
Fulfillment Pacesetter
Target
10.2020 - 08.2024
No Degree - Marketing
Bridgewater State University
High School Diploma -
King Philip High School
Similar Profiles
JUNAID DADARJUNAID DADAR
Sub, Sales Partner at Masters of Mindset, Contractor Princess CruisesSub, Sales Partner at Masters of Mindset, Contractor Princess Cruises
Samantha WhiteSamantha White
Program Manager at Single Moms Mindset DevelopmentProgram Manager at Single Moms Mindset Development
Shivakumar VShivakumar V
NA at MINDSET IT SOLUTIONNA at MINDSET IT SOLUTION