Peyton Mullins
Norton
Summary
Computer Science student with a Mathematics minor, specializing in Cybersecurity and Software Engineering. Enhanced enterprise IT operations during an ITSM internship through effective troubleshooting, workstation deployment, and security-focused initiatives. Developed significant cybersecurity projects, including phishing awareness campaigns and cryptographic verification, leveraging Java, Python, and C.
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT Service Management (ITSM) Intern
ASICS
01.2026 - Current
- Report directly to the Head of IT & Security supporting enterprise technology operations.
- Troubleshoot hardware, software, network, and account-related issues through ticketing systems and end-user support.
- Build, configure, deploy, and maintain employee workstations and laptops.
- Test and validate internal platforms, applications, and technology solutions prior to deployment.
- Assist with access management, software installations, and security-related processes.
Office Assistant
Environmental Health & Safety, UMass Amherst
01.2024 - Current
- Maintained compliance records and organized inspection data to support operational workflows across campus.
Education
Bachelor of Science - Computer Science, Mathematics Minor
University of Massachusetts Amherst
Massachusetts 12-2027
Skills
- ITIL Framework
- Change Management
- Problem Management
- Service Delivery
- Service Level Agreements
- Access Management
- End-User Support
- Technical troubleshooting
- Process Improvement
- Python
- Linux
- AWS
- Git
- Problem solving
- Team collaboration
- Effective communication
- User Experience
Websites
Projects
- Phishing Awareness & Security Training Platform, Developed a simulated phishing website to demonstrate social engineering attacks in a controlled educational environment. Created phishing awareness scenarios and reporting features to reinforce cybersecurity best practices.
- SHA-256 File Hash Generator (Python), Built a tool that computes SHA-256 cryptographic fingerprints to verify file integrity and authenticity.
- Authorized User Login System (Python) Developed a basic authentication system with password validation and access controls. Practiced secure coding principles, input validation, and authentication logic.
Languages
- Java
- Python
- C
Certification
- Certification: Google Cybersecurity Certificate (2025)
Timeline
IT Service Management (ITSM) Intern
ASICS
01.2026 - Current
Office Assistant
Environmental Health & Safety, UMass Amherst
01.2024 - Current
Bachelor of Science - Computer Science, Mathematics Minor
University of Massachusetts Amherst