Phaedra Deland-Ippolito
Peabody
Summary
Adept at postal operations and customer service, my tenure at USPS honed my expertise in mail sorting and distribution, alongside fostering strong organizational skills. Recognized for exceptional service and proficiency in handling hazardous materials, I excel in streamlining mail processes and enhancing workplace productivity.
Overview
29
29
years of professional experience
Work History
Mail Handler
USPS
North Reading
06.2017 - Current
- Followed safety procedures when handling hazardous materials like chemicals and fuels
- Identified inconsistencies between address labels and delivery locations.
- Assisted in loading and unloading trucks with mail, packages, and other materials.
- Used portable electronic scanner to track parcels and record tracking progress.
- Secured cargo using straps or bungee cords in order to prevent shifting during transport.
- Operated various machines such as scales, pallet jacks, forklifts.
- Labeled containers with proper destination addresses for efficient distribution.
- Sorted and placed mail on racks, shelves or in bins according to predetermined sequence.
- Organized outgoing mail into designated bins according to postal regulations.
- Reported any discrepancies or damaged packages to supervisor immediately.
Clerk
USPS
North Reading
09.1995 - 05.2017
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
- Operated a variety of machinery and tools safely and efficiently.
- Recognized by management for providing exceptional customer service.
- Worked effectively in team environments to make the workplace more productive.
Education
High School Diploma -
Lynn Vocational Technical Institu
Lynn, MA05-1989
Skills
- Post office operations
- Handling and sorting mail
- Mail handling
- Postal law proficiency
- Loading and unloading
- Loading coordination
- Mail distribution
- Mail sack handling
- Package handling
- Strong organization skills
- Machine operation
- Mail sorting
- Lifting techniques
- Mailing restriction expertise
- Workplace safety
- Truck loading
Affiliations
Avid book reader
Into fitness ( gym 4-5 days a week )
Healthy eating (Vegetarian for over 35 years )
Bird Watching
Love to organize
Music is my life
Accomplishments
Received many awards at work for my job performance. Received Money bonus a few times. Received Postal apparel.
References
References available upon request.
Timeline
Mail Handler
USPS
06.2017 - Current
Clerk
USPS
09.1995 - 05.2017
High School Diploma -
Lynn Vocational Technical Institu
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