Phoenix Mahoney
Burlington
Summary
Dedicated waitstaff with a strong focus on customer satisfaction, resolving issues with effective communication and teamwork.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitstaff
Atria Senior Living
Burlington
11.2024 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Cashier/Merchandise Stocker
AnnaCalisa
Burlington
06.2022 - 08.2023
- Processed customer transactions efficiently at busy retail location.
- Assisted customers with product inquiries and selections.
- Maintained cleanliness and organization of checkout area.
- Handled cash, credit, and digital payments accurately.
- Trained new cashiers on procedures and customer interaction skills.
- Made small merchandise to sell in the store.
Education
Bachelor of Science - Biology
Northeastern University
Boston, Massachusetts, MA04-2029
High School Diploma -
Burlington High School
Burlington06-2025
Skills
- Laboratory techniques
- Customer service
- Team collaboration
- Effective communication
- Attention to detail
- Time management
- Active listening
- Organizational skills
- Verbal communication
Certification
CPR Certification
Timeline
Waitstaff
Atria Senior Living
11.2024 - Current
Cashier/Merchandise Stocker
AnnaCalisa
06.2022 - 08.2023
Bachelor of Science - Biology
Northeastern University
High School Diploma -
Burlington High School