Phu Huynh
Dorchester
Summary
Dedicated professional with a proactive approach and rapid learning capabilities. Demonstrates a strong work ethic and effective communication skills. Committed to contributing to team success and achieving organizational objectives.
Overview
8
8
years of professional experience
Work History
Store Manager of Operations
Hot Dog Shop
Seattle
07.2016 - 02.2024
- Directed daily operations of fast-casual dining establishment to enhance efficiency.
- Trained and mentored staff on service protocols and customer interaction strategies.
- Ensured consistent compliance with health and safety regulations.
- Developed staff schedules to maximize coverage during peak hours.
- Collaborated with department heads to assess staffing requirements and job specifications.
- Educated hiring teams on effective interviewing and selection best practices.es.
Education
Bachelor of Science - Business Administration And Management
Central Washington University
Lynnwood, WA03-2024
Skills
- Customer service
- Employee training
- Inventory management
- Team leadership
- Conflict resolution
- Quality control
- Effective communication
- Performance evaluation
- Budget management
- Research
- Time management
- Microsoft office
- Collaboration
Accomplishments
- Lead the store to maximum sale due the Covid19
- Setting up catering for two big event in State Fair ( Seattle) and Fire-work new year ( Space Needle)
- Best Employee from 2019 to 2022
- Industry Winner of the BSG ( Business Strategy Game 2024)
Languages
English
Professional
Vietnamese
Full Professional
Affiliations
Languages & Cultural Interests
- Conversational in Vietnamese and English
- Basic proficiency in Japanese (self-studying with online courses)
- Volunteer interpreter for local Vietnamese community events
- Organized Vietnamese cultural nights and traditional holiday celebrations
Timeline
Store Manager of Operations
Hot Dog Shop
07.2016 - 02.2024
Bachelor of Science - Business Administration And Management
Central Washington University
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