Polina Batranciuc

• Managed employee absences and monitored performance to maintain operational efficiency.

• Trained new dispatch staff on company policies, software, and best practices for effective dispatch management.

• Ensured drivers and vehicles complied with health and safety regulations.

• Utilized specialized computer systems to track stock levels, transportation costs, and delivery schedules.

• Coordinated with suppliers and customers to streamline logistics and resolve inquiries.

• Provided excellent customer service by greeting guests and managing reservations.

• Operated POS systems to process transactions, split bills, and handle payments.

• Recommended menu items to increase sales and enhance guest satisfaction.

• Maintained and organized department and customer records.

• Resolved customer issues efficiently, ensuring satisfaction.

• Managed physical and electronic documentation, overseeing the filing system.