Samuel Ofori-Mensah
Worcester
Summary
Dynamic Team Leader at Chick-fil-A with a proven track record in performance improvement and staff training. Expert in coaching and mentoring, fostering a collaborative environment that enhances teamwork and individual growth. Successfully empowered team members, resulting in a significant boost in overall productivity and morale.
Driven by background in leading teams within fast-paced environment, with focus on fostering collaboration and achieving project goals. Developed skills in communication and conflict resolution, aiming to transition into new field where these strengths are applicable. Seeking opportunities to leverage transferable skills in dynamic and results-oriented setting.
Overview
2
2
years of professional experience
Work History
Team Leader
Chick-fil-A
04.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Education
Auto Technology
Worcester Technical High School
Worcester06-2026
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Staff training
- Coaching and mentoring
- Performance improvement
- Relationship building
- Coaching
Languages
English
Native or Bilingual
Interests
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Team Sports
- Auto Repair/Restoration
- Strategy Games
Timeline
Team Leader
Chick-fil-A
04.2023 - Current
Auto Technology
Worcester Technical High School
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