Summary
Overview
Work History
Education
Skills
Personal Details
Timeline
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Prasun Kumar Basu

Prasun Kumar Basu

Lexington,MA

Summary

Experienced Technology Delivery Lead Associate Manager at Accenture with 17 years in IT. Specializes in core JAVA, J2EE, Spring MVC, SpringBoot, Microservices, Restful web services, ORM, JPA, AWS, and CI/CD pipeline. Skilled in managing software development lifecycle from system analysis to deployment and maintenance across e-governance, banking, and insurance domains. Proven track record in migrating applications to client cloud ecosystems and modernizing legacy applications. Currently leading claim reengineering and modernization while providing application maintenance and support as an onshore coordinator.

Overview

18
18
years of professional experience

Work History

Technical Delivery Manager

Accenture
05.2023 - Current

Responsibilities:

  • Prasun played a role of development technical lead.
  • Collaborated with client leads to build underlined infrastructure on AWS for processing the life claim product.
  • Established AWS API Gateway and NGNIX load balancer to route the service endpoints requested by Frontend UI.
  • Implemented security management using OAuth2 and Springboot with Azure.
  • Designed and implemented AWS Lambda with Java and AWS Secret Manager to accommodate additional service invocations from BPM application without any further development effort.
  • Guided the development team to build the microservice using Spring framework and JPA for CRUD operations.
  • Prasun assisted to execute DDL scripts for table creation using Liquibase in AWS RDS using Postgres.
  • Created parametrized unit testing approach to validate multiple scenario based requests.
  • Attended all the Agile ceremonies, planning meetings etc. to come up with stories on the JIRA board for both the scrum teams.
  • He proposed optimized solutions of business problems to the client team.
  • Helped the team with technical assistance, code review, code coverage and ensured high quality deliverables.
  • Prasun created an architectural and design flow to implement modernization of life claim intake process.
  • Coordinated with different stakeholders, did impact analysis and shared potential technical solution to the client leads.
  • Prasun presented several knowledge sharing session with the team and documented technical understanding.
  • Led cross-functional teams to deliver innovative software solutions, enhancing client satisfaction and operational efficiency.
  • Developed and implemented strategic roadmaps for technology adoption, aligning with business objectives and market trends.

Service Delivery Manager

Accenture
01.2023 - 03.2025

Responsibilities:

  • After serving almost 15 years of solid development career, Prasun is playing role of service delivery lead when Accenture commenced new MSP engagement with Lincoln Financial Group (LFG).
  • He contributed to build up fresh new team for both onshore and offshore.
  • He evaluated approx. 20 candidates and actively worked in resource selection and allocation process.
  • He is now leading seven onshore resources and assists more than 40 offshore resources.
  • He is driving important meetings, tasks and activities in support and maintenance area.
  • Prasun engages and works with different stakeholders to eradicate major incidents.
  • Prasun is proactively working in WSR preparation and representation in front of client managers and Accenture leadership.
  • Prasun is first point of contact for client for around 135 applications and tools.
  • He standardized support process to improve critical payment and data transfer processes.
  • Prasun defined escalation process to tackle P1 and Sev2 incidents when production issue arises.
  • He helped team to propose optimize permanent fix to resolve frequent outage issues.
  • Prasun always guides support team to resolve technical or operational issues that cause business and financial impacts/losses for client.
  • Managed client relationships, ensuring effective communication and addressing concerns promptly to maintain satisfaction.

Technical Lead

Accenture
06.2022 - 10.2023

Responsibilities:

  • Working as a technical lead who assists client to grow their business and to work alongside with them as system matter expert.
  • Analyze user stories and code it in java spring boot as per user acceptance criteria provided in user story.
  • Write unit test cases using JUnit and Mockito.
  • Integrate existing client specific infrastructure services with newly develop service.
  • Make use of existing client specific authentication and security services and integrate with newly develop service.
  • Implement and automate Amazon Web Services like Elastic Compute Cloud, Simple Storage Services, Relational Database Services, Elastic Container Service, Cloud Watch etc.
  • Develop business cases to explain value and investment requirements for new technology solutions like AWS Fargate through AWS Cloud Formation Template.
  • Design the Microservices, interaction among different services and ensure the security policies on Cloud infrastructure.
  • Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
  • Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risk.

Technical Lead

Accenture
08.2019 - 06.2022

Responsibilities:

  • Worked as a Technical Lead and contributed towards the modernizing the legacy application.
  • Worked as an expert on Core Java, Liquibase with AWS, WebSphere application server and Docker configuration.
  • Conduct feasibility study and create road map and execute to migrate the projects to be deployed into cloud platform.
  • Automated the build and deployment process using Bamboo CI/CD tool.
  • Researched and materialized the data migration automation from on-premises to AWS with lower cost.
  • Containerized the application using Docker to automate the run-time infrastructure.
  • Configured the AWS RDS MySQL using CFT and externalized the database credentials using dynamic secrets injection.
  • Automated WebSphere application server admin console configuration.
  • Increased the security aspect of the web application.
  • Setup NewRelics tool for monitoring the VIS application in Production.
  • Migrated from DB2LUW on-premise to AWS RDS based MySQL.
  • Prepared detailed workflow charts and diagrams that describe input, output, and logical operation, and convert them into a series of instructions coded in a computer language.
  • Provided the configuration and development migration plan, as well as the up-to-date development delivery status and timeframe information to the Product Owner.
  • Created and maintain knowledgebase documentation for the department.
  • Defined and executes on delivery and implementation plans. Tests and troubleshoots final system setups.
  • Functioned as an application subject matter expert on existing functionality as it relates to the industry and its customers.
  • Participated in production deployment.
  • Responded to all support ticket requests within the time frame outlined in our IT support policies.

Senior Solution Engineer

Accenture
09.2018 - 07.2019

Responsibilities:

  • Worked as an individual contributor to migrate this vendor product to the AWS.
  • Worked as an expert on SpringBoot, Docker, AWS ECS Fargate.
  • Modernized the application using Maven for dependency management.
  • Deployed in Tomcat application server containerized by Docker image.
  • Resolved the secured gap by using auto SSH.
  • Implemented port forwarding technique for establishing connectivity between AWS ECS cluster and Mainframe repository.
  • Automated the build and deployment process using Bamboo CI/CD Pipeline tool.
  • Responsible for troubleshooting and L3 support in Production environment.

Senior Solutions Engineer

Accenture
07.2017 - 08.2018

Responsibilities:

  • Worked as an individual contributor to migrate this vendor product to the AWS.
  • Worked as an expert on SpringBoot, Docker, AWS ECS, AWS DocumentDB, MongoDB and Tomcat server.
  • Conduct feasibility study and find out the optimize solution to migrate the third-party application into cloud platform without altering the source code and without affecting the application behaviors.
  • Containerized the vendor production using Docker.
  • Researched to deploy the Docker container in the AWS ECS without managing underlined EC2 instances by the client.
  • Automated the process to launch the application as a service on the AWS ECS by Fargate.
  • Created AWS DocumentDB and MongoDB on EC2 through AWS Cloud Formation Template.
  • Researched and created comparison-based proof of concepts to establish connection for both AWS DocumentDB and MongoDB.
  • Researched and materialized the dynamic secret for database credentials resides in the secured vault.
  • Automated the build and deployment process using Bamboo CI/CD Pipeline tool.
  • Provided an out-of-box idea to inject the database secrets to the application at the run-time in most secured way and created a POC for the same.
  • Provided the configuration and development migration plan, as well as the up-to-date development delivery status and timeframe information to the Product Owner.
  • Created and maintain knowledgebase documentation for the department.
  • Defined and executes on delivery and implementation plans.
  • Performance testing of the final migrated system on AWS.
  • Responsible for troubleshooting and L3 support in Production environment.

Senior Solutions Engineer

Accenture
11.2016 - 06.2017

Responsibilities:

  • Studied existing technology landscape and understand current application workloads.
  • Understood and document technical requirements from clients.
  • Converted project specifications and statements of problems and procedures to detailed logical flow charts for coding into computer language. Develop and write computer programs to store, locate, and retrieve specific documents, data, and information.
  • Reviewed software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
  • Determined the requirement gaps and conclude with clear knowledge of the requirement.
  • Designed the microservices, interaction among different services and ensure the security policies on cloud infrastructure.
  • Worked as a technical expert on SpringBoot, Java and Microservice modelling.
  • Implemented the cloud platform configuration using Pivotal Cloud Foundry from SpringBoot.
  • Set up process, services and tools around cloud.
  • Defined and executes on delivery and implementation plans. Tests and troubleshoots final system setups.
  • Tested system fully to determine Systems operational reliability.
  • Created all the necessary documentations including Unit and Component test cases documents.
  • Provided technical support for enhancement and defect fixing.

Senior Software Developer

Accenture
11.2015 - 11.2016

Responsibilities:

  • Analyzed requirements and define solution approaches.
  • Ensured a quality system design which provides good system performance, an effective human-machine interface, optimal operational cost, and flexibility for future change.
  • Developed and executed software test plans to identify software problems and their causes.
  • Identified, analyzed, and documented problems with program function, output, online screen, or content.
  • Conducted several discussions with business analysts and end users to understand the requirements.
  • Designed an interactive User Interface to create inventories and implemented the business logic as per the client requirement.
  • Designed and implemented a dashboard for overview the record supervisory engagement information with pie chart and bar chart.
  • Corrected errors by making appropriate changes and rechecking the program to ensure that the desired results are produced.
  • Created all the necessary documentations including Unit and Component test cases documents.
  • Helped to automate the builds using DevOps’s continuous integration method.
  • Played a role of coordinator between the onshore and offshore team.
  • Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

Senior Software Developer

Accenture
02.2015 - 10.2015

Responsibilities:

  • Analyzed requirements and defined solution approaches.
  • Determined operational feasibility by evaluating analysis, problem definition, requirements, solution development and proposed solutions.
  • Developed a Proof of Concept of a Single Page Application as per the business requirement.
  • Understood the component flow, proposed system architecture and business cases.
  • Implemented business logics by using computer language.
  • Created all the necessary documentation including Unit and Integration test cases.
  • Validated the product with respect to the test cases.
  • Delivered the desired product to the end client within expected timeframe.
  • Guided the offshore teammates technically and helped them with the functional knowledge.

Senior Software Developer

Accenture
08.2014 - 01.2015

Responsibilities:

  • Analyzed requirements and defined solution approaches.
  • Identified attributes, data types and classes of the service based on the requirement.
  • Created mapping and establish relationships among the entities using IBM RSA tool.
  • Created service model following IFW specifications.
  • Generated WSDL for business service.
  • Co-ordinated with onshore team, client and offshore team.
  • Up-skilled technical consultants in functional areas.
  • Helped teammates technically and with functional knowledge.
  • Design discussions in the areas of financial domain and various integration points with other applications and understanding the client’s current solution.
  • Documented and managed defects & issues related to the testing of the designed solutions/Bug fixing and RCCA (Root Cause Corrective Action).

Senior Software Analyst

Accenture
04.2013 - 08.2014

Responsibilities:

  • Interacted directly with clients and gathered requirements.
  • Understood the business logic and created LLD.
  • Converted project specifications and statements of problems and procedures to detailed logical flow charts for coding into computer language.
  • I wrote a framework to validate information entered by the end users and stored them into the system repository.
  • Created Unit test cases and executed them to ensure the quality of the delivery.
  • Review coding based on Java-J2EE standard guidelines.
  • Respond to all support ticket requests within the time frame outlined in our IT support policies.

Senior Software Analyst

Mindtree Pvt. Ltd.
01.2013 - 04.2013

Responsibilities:

  • Analyze the business requirements and understand the application.
  • Writing codes, unit and integration testing.
  • Defect fixing.

Senior Engineer

Mindtree Pvt. Ltd.
06.2010 - 12.2012

Responsibilities:

  • Requirement gathering and analysis.
  • Writing Codes.
  • Defect fixing.
  • Prepare design document and transfer knowledge about the module.

Software Engineer

Mphasis Ltd.
07.2008 - 05.2010

Responsibilities:

  • Requirement gathering and analysis.
  • Development and testing.
  • Defect fixing and provide optimize solution to the client.

Associate Software Engineer

Mphasis Ltd.
03.2007 - 06.2008

Responsibilities:

  • Analyze requirements.
  • Implementation and testing.
  • Defect fixing and support.

Education

Master of Computer Applications - Computer Applications

Bangalore University
Bengaluru, India
08.2005

Skills

  • Core Java
  • Spring framework
  • Spring Boot development
  • Microservices
  • Hibernate and Mybatis ORM
  • Java Persistence API (JPA)
  • AWS Storage, Network, RDS and Compute services
  • Docker and Kubernetes
  • Atlassian Bamboo and GitLab CI/CD Pipeline
  • Splunk and New Relic tools
  • JQuery and JavaScript
  • Eclipse and JDeveloper IDE
  • MySQL and Oracle
  • Liquibase tool
  • Agile Methodology

Personal Details

  • Citizenship: Indian
  • Visa Type: H1B

Timeline

Technical Delivery Manager

Accenture
05.2023 - Current

Service Delivery Manager

Accenture
01.2023 - 03.2025

Technical Lead

Accenture
06.2022 - 10.2023

Technical Lead

Accenture
08.2019 - 06.2022

Senior Solution Engineer

Accenture
09.2018 - 07.2019

Senior Solutions Engineer

Accenture
07.2017 - 08.2018

Senior Solutions Engineer

Accenture
11.2016 - 06.2017

Senior Software Developer

Accenture
11.2015 - 11.2016

Senior Software Developer

Accenture
02.2015 - 10.2015

Senior Software Developer

Accenture
08.2014 - 01.2015

Senior Software Analyst

Accenture
04.2013 - 08.2014

Senior Software Analyst

Mindtree Pvt. Ltd.
01.2013 - 04.2013

Senior Engineer

Mindtree Pvt. Ltd.
06.2010 - 12.2012

Software Engineer

Mphasis Ltd.
07.2008 - 05.2010

Associate Software Engineer

Mphasis Ltd.
03.2007 - 06.2008

Master of Computer Applications - Computer Applications

Bangalore University
Prasun Kumar Basu