Prativa Timilsina
Norwood
Summary
Organized and dependable candidate at Whole Foods Market, adept in customer engagement and store operations. Skilled in team supervision and multitasking with positive attitude, achieved higher customer satisfaction. Willingness to take on added responsibilities to meet team goal.
Overview
1
1
year of professional experience
Work History
Store Support Supervisor
Whole Foods Market
01.2025 - Current
- Provided comprehensive training for new hires, resulting in faster onboarding processes and higher employee retention rates.
- Enhanced customer satisfaction by efficiently addressing and resolving store-related issues.
- Handled escalated customer concerns with professionalism and empathy, ultimately restoring confidence in the shopping experience at our store location.
- Improved loss prevention strategies, resulting in reduced shrinkage rates and increased profit margins.
- Communicate changed policies and essential information with TMs
- Document TMs performance, provide feedback and recognition for progress
Store Scanning Specialist (SSS)
Whole Foods Market
04.2024 - 12.2024
- Improved system efficiency by troubleshooting and resolving technical issues.
- Analyzed data trends for better decision-making and enhanced strategies.
- Provided expert advice to improve project outcomes and ensure successful delivery.
Cashier
Whole Food Market
09.2023 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Health Science
Northeastern University
Boston, MA05-2022
Associate of Science - Natural Sciences
Quincy College
Quincy, MA05-2019
Skills
- Customer engagement
- Store operations
- Health and safety compliance
- Team supervision
- Teamwork
- Multitasking and prioritizing
Timeline
Store Support Supervisor
Whole Foods Market
01.2025 - Current
Store Scanning Specialist (SSS)
Whole Foods Market
04.2024 - 12.2024
Cashier
Whole Food Market
09.2023 - 03.2024
Bachelor of Science - Health Science
Northeastern University
Associate of Science - Natural Sciences
Quincy College
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