Prem Sharma
Everett
Summary
Dynamic professional with a proven track record in high-pressure environments, such as Encore Boston Harbor, where I excelled in customer service and money handling. Skilled in resolving discrepancies and fostering vendor relationships, I bring reliability and a team player mentality to every role. Achievements include maintaining exceptional service quality and enhancing customer satisfaction.
Overview
12
12
years of professional experience
Work History
Table Games Dealer
Encore Boston Harbor
08.2022 - Current
- Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
- Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
- Managed chips and money transactions with attention to detail to prevent fraud.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
Uber Partner
Uber
03.2018 - Current
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
Cashier
7 Elevn
07.2016 - 03.2018
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Import and Export Coordinator
City Trade Concern
01.2013 - 06.2016
- Investigated discrepancies in shipping documents and resolved issues with vendors.
- Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
- Managed import and export of hazardous materials in compliance with applicable laws and regulations.
- Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.
Education
Bachelor Of Commerce -
Delhi University
New Delhi IndiaNav Bharti Senior Secondary School
Delhi IndiaSkills
- Reliability and punctuality
- Excellent customer service
- Keen observation
- Money handling expertise
- Team player mentality
Timeline
Table Games Dealer
Encore Boston Harbor
08.2022 - Current
Uber Partner
Uber
03.2018 - Current
Cashier
7 Elevn
07.2016 - 03.2018
Import and Export Coordinator
City Trade Concern
01.2013 - 06.2016
Bachelor Of Commerce -
Delhi University
Nav Bharti Senior Secondary School
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