Priscilla Fannon
Wilmington
Summary
Experienced and results-driven Representative with a proven track record of building and maintaining client relationships. Strong communication and negotiation skills with the ability to exceed sales targets and provide exceptional customer service.
Dynamic and strategic leader with a proven track record of driving impactful results, fostering team collaboration, and implementing innovative solutions. Skilled in decision-making, problem-solving, and motivating others towards achieving organizational goals.
Overview
2
2
years of professional experience
Work History
Office Assistant
Caring Hearts Homecare VNA
08.2024 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Administrative Representative
Boston Career Institute
01.2024 - 06.2024
- Reviewed office needs in order to develop budget and justify approval.
- Improved record-keeping accuracy by conducting regular audits of files and updating outdated information as necessary.
- Handled all incoming calls professionally, directing callers to appropriate personnel or taking detailed messages as needed.
- Prepared reports for management review, presenting relevant data in an organized manner that facilitated decision-making processes.
- Maintained a clean and organized office environment, contributing to an overall sense of professionalism within the workplace.
- Managed multiple projects simultaneously, meeting deadlines while maintaining attention to detail and quality of work.
Retail Sales Associate
Polo Ralph Lauren
08.2023 - 06.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Professional Dog Groomer
PetSmart
02.2023 - 12.2023
- Maintained a clean and hygienic work environment, adhering to strict sanitation protocols for the safety of pets and staff.
- Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.
- Handled dogs of all sizes and temperaments calmly, ensuring minimal stress throughout the grooming process.
- Demonstrated exceptional attention to detail when trimming nails, cleaning ears, expressing glands, and performing other essential grooming tasks.
Education
Diploma -
Malden High School
05.2023
Skills
- Creativity
- Effective Time Management
- Fast Learner
- Adaptibility
- Ability to Work Under Pressure
- Ability to work in a team
- Communication Skills
- Customer Service
- Independence
- File Organization
Skills
- Calendar Management
- Database Maintenance
- Computer Skills
- Relationship Building
Education
Malden, MA
Contact
Haverhill, MA 01830
Timeline
Office Assistant
Caring Hearts Homecare VNA
08.2024 - Current
Administrative Representative
Boston Career Institute
01.2024 - 06.2024
Retail Sales Associate
Polo Ralph Lauren
08.2023 - 06.2024
Professional Dog Groomer
PetSmart
02.2023 - 12.2023
Diploma -
Malden High School
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