Adaptable professional with a strong background in customer service and mental health counseling. Known for exceptional emotional intelligence and cash handling skills, contributing to improved guest experiences and effective client support.
Overview
3
3
years of professional experience
Work History
Server
Texas Roadhouse
Everett, MA
02.2024 - 02.2026
Provided exceptional customer service by promptly addressing guest inquiries and concerns.
Collaborated with kitchen staff to ensure timely and accurate order delivery.
Maintained cleanliness and organization of dining area to enhance guest experience.
Assisted in training new servers on menu items and service protocols.
Counselor
Revere Police
Revere, MA
06.2023 - 09.2023
Provided counseling and support to individuals in crisis situations, ensuring emotional safety and well-being.
Developed and implemented individualized treatment plans to address specific client needs and goals.
Conducted assessments to identify client challenges, strengths, and resources for effective intervention.
Collaborated with law enforcement professionals to facilitate community outreach programs promoting mental health awareness.