Rachael Jennison
Greenfield,MA
Summary
Compassionate Student Nurse offers strong communication skills with a passion for patient care. Caring with patients and ready to learn. Kind and approachable worker with dedication to quality and performance.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Community Health Center Of Franklin County
05.2022 - 09.2023
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
Patient Registration Representative
Baystate Franklin Medical Center
10.2016 - 05.2022
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Visited patients' rooms to collect insurance and financial information required for registrations.
- Organized patient files and streamlined operations to improve efficiency.
- Carried out front office duties utilizing data entry skills in framework of medical database.
- Coordinated front office duties, including customer service, patient scheduling and billing.
- Supported providers in emergency department through coordinating all intake operations.
- Set up patients in system by documenting key data, confirming eligibility and verifying insurance benefits.
Education
Bachelor of Science - Nursing
University of Massachusetts Amherst
Amherst, MA01.2025
Associate of Science - Prenursing Studies
Greenfield Community College
Greenfield, MA05.2023
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH05.2019
Associate of Arts - Liberal Arts And General Studies
Greenfield Community College
Greenfield, MA05.2017
High School Diploma -
Franklin County Technical School
Turners Falls, MA05.2013
Skills
- Data Entry Software
- Time Management
- Verbal and Written Communication
- Critical Thinking
- Detail-Oriented
- HIPAA Compliance
- Vital sign assessment
- Patient Evaluation
- Health Promotion
- Disease Prevention
- Mental health care
- Documentation accuracy
Timeline
Medical Assistant
Community Health Center Of Franklin County
05.2022 - 09.2023
Patient Registration Representative
Baystate Franklin Medical Center
10.2016 - 05.2022
Bachelor of Science - Nursing
University of Massachusetts Amherst
Associate of Science - Prenursing Studies
Greenfield Community College
Bachelor of Science - Business Administration
Southern New Hampshire University
Associate of Arts - Liberal Arts And General Studies
Greenfield Community College
High School Diploma -
Franklin County Technical School
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