Rachael Fuoco
South Easton
Summary
Service-oriented Veteran with 9 years of customer service experience, with professional communication skills. Seeking a healthcare position while completing my Surgical Technologist certificate at Bunker Hill Community College. Having 3 years of administrative experience, and a courteous attitude to take care of each guest.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Legal Seafoods
01.2022 - Current
- Cultivated warm relationships with customers.
- Managed between 6-10 table sections, servicing approximately 50 guests per night at a high-volume restaurant, while working alongside kitchen and bar staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
Office Manager
BAE Systems
04.2020 - 08.2021
- Scheduled conference rooms, prepared agendas and maintained calendars to prepare for meetings and events
- Oversaw office inventory activities, including ordering and requisitions, stocking, and shipment receiving.
- Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
- Sourced vendors for special project needs and negotiated contracts.
Receptionist
BAE Systems
08.2019 - 04.2020
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Routed incoming mail and messages to relevant personnel without delay.
- Confirmed appointments, communicated with clients and updated client records
13F Fire Support Specialist
MA National Guard
08.2017 - 08.2020
- Directed and implemented cannon, missile, rocket and target acquisition operations, training programs and communication activities.
- Advised fire support sergeants of fire planning and coordination techniques and drafted fire support plans for tactical operations.
- Assisted with real-time intelligence collection by conducting field reconnaissance operations.
- Managed fire support, operations and target acquisition activities for field artillery battalions and infantry units.
Education
Associate of Science - Surgical Technology
Bunker Hill Community College
Chelsea, MA08.2026
High School Diploma -
Southeastern Technical Institute
South Easton, MA06.2015
Skills
- Medical Terminology
- CPR certified
- Relationship building
- Guest Relations Management
- Creative problem solving
- Teamwork
- Critical thinking abilities
- Organizational skills
Certification
CPR Certified (Red Cross)
Volunteer Work
Volunteer for Brockton, MA APCSM (2019-current)
Tough Ruck Marathon to support families of fallen veterans. (2019)
Currently an applicant for volunteering at Newton-Wellsley as a student.
Timeline
Server
Legal Seafoods
01.2022 - Current
Office Manager
BAE Systems
04.2020 - 08.2021
Receptionist
BAE Systems
08.2019 - 04.2020
13F Fire Support Specialist
MA National Guard
08.2017 - 08.2020
Associate of Science - Surgical Technology
Bunker Hill Community College
High School Diploma -
Southeastern Technical Institute
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