Rachel Ferrell
Hanover
Summary
Training Specialist with nearly two years of experience focusing on AI video creation for learning and development. Brings a strong blend of training expertise, design sensibility, and visual merchandising background to create impactful, accessible learning content tailored to diverse audiences.
Overview
16
16
years of professional experience
5
5
Certifications
Work History
Training Specialist II
Ahold Delhaize USA
03.2024 - Current
- Managed several large-scale documentation projects, spearheaded the creation of AI Training Videos across the organization and assisted with revamping current onboarding materials.
- Facilitate engaging workshops and training sessions that accommodate various learning styles.
- Utilize innovative training technologies, such as AI generated video content, to enhance learning experiences and streamline training processes.
- Collaborate with management to align training initiatives with organizational goals.
Lead Analyst
SAS Retail Services
10.2021 - 07.2022
- Led a team of analysts responsible for the execution of brand’s space management process through planogram generation.
- As lead analyst on the Health, Beauty and Baby desk, responsible for ensuring projects and timelines were adhered to both by my team and by brand’s category teams.
- Assisted in compiling and analyzing data and making product placement recommendations for Stop & Shop brand.
- Led day to day operations for a team of 6 analysts including managing projects, weekly meetings, time off requests, etc.
Space Analyst II
Peapod Digital Labs
07.2022 - 03.2022
- Provide strategic data insights to category and contractor teams to facilitate collaboration, identify opportunities to improve existing processes and work towards a common goal and timeline.
- Responsible for managing the workflow of 3 separate desks and 15 associates (Main Meals, Breakfast and Baking and Rewards).
- Troubleshooting planogram issues including but not limited to capacity inquiries, special projects, category data requests, etc.
- Work cross functionally with SAS contractor team, Stop & Shop brand and Peapod Digital Labs.
Visual Merchandising Team Lead
Target
12.2016 - 10.2021
- Deliver an aspirational guest experience through compelling merchandising statements across departments.
- Responsible for setting, maintaining and remerchandising all mannequins in store on weekly basis.
- Hired and trained Visual Merchandising Team who maintain overall look of store in both Hardline and Softline departments.
- Due to surpassing store sales goals, chosen to test various product lines and new floor fixtures for Target corporate merchandisers.
Territory Visual Merchandiser
Pandora Jewelry
03.2010 - 11.2016
- Managed and implemented company standards for visual display and marketing assigned territory for second largest jewelry company in the world.
- Actively recruited back by PANDORA to manage 38 accounts in Massachusetts after success in Florida territory.
- Consistently exceeded sales and merchandising goals through analysis of stock levels and active maintenance of marketing materials including wall and window graphics, store fixtures and other advertising collateral.
- Completed CRM reporting, store email communication, monthly trainings, expense reports, calendar rotation, floor plan creation, product and POS ordering on a timely basis each week.
- In 2013-2014, selected by Director of Merchandising to participate in 3 separate merchandising committees focused on mastering business technology platforms and developing new merchandising standards.
Education
Bachelor’s Degree -
University of Wisconsin-Madison
Madison01.2004
Skills
- AI Video creation
- AI training development
- Documentation and training materials creation
- Training facilitation
- Collaboration skills
- Training logistics
Certification
AI Business Essentials Certificate Program
Timeline
Training Specialist II
Ahold Delhaize USA
03.2024 - Current
Space Analyst II
Peapod Digital Labs
07.2022 - 03.2022
Lead Analyst
SAS Retail Services
10.2021 - 07.2022
Visual Merchandising Team Lead
Target
12.2016 - 10.2021
Territory Visual Merchandiser
Pandora Jewelry
03.2010 - 11.2016
Bachelor’s Degree -
University of Wisconsin-Madison