Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Radeasha haye

DORCHESTER

Summary

Motivated and detail-oriented professional with extensive experience in administrative, healthcare, and customer service roles, seeking a position within the Department of Homeland Security or a similar federal agency. Bringing strong organizational, communication, and problem-solving skills, with a focus on handling sensitive information and ensuring compliance with regulations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Patient Information Specialist

Beth Isreal Deaconess Medical Center
07.2023 - Current

Hours per Week: 40

• Register patients in a fast-paced, high-pressure Emergency Department (ED) environment.

• Handle sensitive patient information in compliance with HIPAA regulations and assist with the completion of patient forms.

• Act as a liaison between patients, families, and medical staff, ensuring clear and concise communication at all times.

• Triage patients, prioritize care, and coordinate with medical professionals to manage patient flow.

• Take lab results, verify information, and ensure proper documentation in electronic medical records (EMR) systems.

• Collaborate with other departments to ensure the timely processing of patient information and discharge instructions.

• Demonstrated ability to work effectively under pressure in one of the busiest departments in the hospital.

Certified Nursing Assistant (CNA)

Spaulding Rehabilitation Hospital
11.2020 - 08.2023

Hours per Week: 40

• Provided direct patient care, ensuring comfort and safety for individuals with various medical conditions.

• Assisted patients with daily activities, including bathing, dressing, and feeding.

• Monitored vital signs and reported any changes to the medical team.

• Worked collaboratively with a team of healthcare providers to develop individualized care plans for patients.

• Demonstrated attention to detail and strong communication skills to relay information accurately to family members and healthcare providers.

Accounting Aide

Boston College
08.2016 - 09.2018

Hours per Week: 30

• Supported the accounting department with financial record-keeping, data entry, and processing invoices.

• Assisted with the preparation of financial reports and budget tracking for departmental activities.

• Organized and maintained financial records in compliance with internal policies and external regulations.

• Demonstrated strong organizational, communication, and analytical skills to track expenses and prepare for audits.

• Used Microsoft Excel and accounting software to generate reports, track payments, and update databases.

Education

Associate of Science - Criminal Justice

Roxbury Community College
Boston, MA
03-2027

Associate of Arts - Health Careers

Roxbury Community College
Boston, MA
12-2023

Skills

    HIPAA Compliance and Confidentiality

    Data Entry and Record Management

    Microsoft Office Suite (Excel, Word, PowerPoint)

    Electronic Medical Record (EMR) Systems

    Customer Service and Patient Relations

    Strong Organizational and Time Management Skills

    Triage and Patient Coordination

Certification

• Certified Nursing Assistant (CNA) – 2020

• First Aid/CPR Certification

Timeline

Patient Information Specialist

Beth Isreal Deaconess Medical Center
07.2023 - Current

Certified Nursing Assistant (CNA)

Spaulding Rehabilitation Hospital
11.2020 - 08.2023

Accounting Aide

Boston College
08.2016 - 09.2018

• Certified Nursing Assistant (CNA) – 2020

• First Aid/CPR Certification

Associate of Science - Criminal Justice

Roxbury Community College

Associate of Arts - Health Careers

Roxbury Community College
Radeasha haye