Motivated and detail-oriented professional with extensive experience in administrative, healthcare, and customer service roles, seeking a position within the Department of Homeland Security or a similar federal agency. Bringing strong organizational, communication, and problem-solving skills, with a focus on handling sensitive information and ensuring compliance with regulations.
Hours per Week: 40
• Register patients in a fast-paced, high-pressure Emergency Department (ED) environment.
• Handle sensitive patient information in compliance with HIPAA regulations and assist with the completion of patient forms.
• Act as a liaison between patients, families, and medical staff, ensuring clear and concise communication at all times.
• Triage patients, prioritize care, and coordinate with medical professionals to manage patient flow.
• Take lab results, verify information, and ensure proper documentation in electronic medical records (EMR) systems.
• Collaborate with other departments to ensure the timely processing of patient information and discharge instructions.
• Demonstrated ability to work effectively under pressure in one of the busiest departments in the hospital.
Hours per Week: 40
• Provided direct patient care, ensuring comfort and safety for individuals with various medical conditions.
• Assisted patients with daily activities, including bathing, dressing, and feeding.
• Monitored vital signs and reported any changes to the medical team.
• Worked collaboratively with a team of healthcare providers to develop individualized care plans for patients.
• Demonstrated attention to detail and strong communication skills to relay information accurately to family members and healthcare providers.
Hours per Week: 30
• Supported the accounting department with financial record-keeping, data entry, and processing invoices.
• Assisted with the preparation of financial reports and budget tracking for departmental activities.
• Organized and maintained financial records in compliance with internal policies and external regulations.
• Demonstrated strong organizational, communication, and analytical skills to track expenses and prepare for audits.
• Used Microsoft Excel and accounting software to generate reports, track payments, and update databases.
HIPAA Compliance and Confidentiality
Data Entry and Record Management
Microsoft Office Suite (Excel, Word, PowerPoint)
Electronic Medical Record (EMR) Systems
Customer Service and Patient Relations
Strong Organizational and Time Management Skills
Triage and Patient Coordination
• Certified Nursing Assistant (CNA) – 2020
• First Aid/CPR Certification
• Certified Nursing Assistant (CNA) – 2020
• First Aid/CPR Certification