RAJAA BOUKHRISS

• Monitoring of maintenance contracts, external service providers, and compliance with SLAs
• Supervision of technical interventions (electricity, air conditioning, plumbing, etc.) and ticket management via CMMS software
• Budget tracking, monthly reporting, and implementation of cost optimization actions
• Collaboration with HSE teams to ensure compliance with safety standards
• Active participation in tenders: preparation of technical files, collection of requirements, supplier offer analysis
• Administrative management: contract follow-up, archiving, and updating of regulatory documentation
• Management of client and supplier portfolios: supplier record creation, purchase orders, invoicing, and follow-ups
• Daily interface between clients, service providers, and internal teams to ensure smooth and responsive service
• Use of CMMS tools and office software (Excel, Outlook, etc.) for activity tracking and reporting

• Supervision of staff, ensuring compliance with safety and hygiene protocols, while promoting awareness of internal regulations
• Analysis of activity tracking data to optimize existing processes and methods, with adjustments made based on immediate operational needs
• Administrative management, including transmission of legal documents to relevant authorities and monitoring of financial health to ensure regulatory compliance
• Task scheduling by assigning responsibilities according to workload and individual skill sets, ensuring deadlines are met
• Regular activity reporting to management, including communication of business performance, status updates on ongoing files, and key operational insights

• Management of Financial Investments:
  Monitoring of the investment portfolio, analysis of new investment opportunities in line with the overall investment strategy (structured products, mutual funds, banking products), and management of financial risks.
• Preparation of Forecast Budgets:
  Development and oversight of intervention plans, policies, and procedures.
• Establishment of Local Partnerships:
  Building and managing local partnerships with other stakeholders in the city.
• Performance Monitoring:
  Oversight of key performance indicators (KPIs) for the profit center.
• Personnel Management:
  Recruitment, training, supervision, problem resolution, and skills development.
• Budget Planning and Management:
  Planning and managing budgets for client projects, contracts, equipment, and supplies.
• Supervision of allocated budgets

ensuring strict financial management and compliance with

established standards.

• Daily coordination of team activities

including schedule management and task distribution.