Randi Nielsen
Summary
Client focused individual with genuine passion for delivering exceptional service. Strong interpersonal skills with a natural aptitude for effectively addressing concerns. Committed to improving client satisfaction and driving positive outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Public Health Technician
United States Air Force, USAF
10.2018 - Current
- Spearheaded safety meetings with key members of federal organizations to ascertain methods to improve overall safety for employees.
- Educated health care professionals on prevention of disease and health promotion.
- Improved medical health facilities by developing, recommending and implementing various medical health policies.
- Managed Occupational Health Program, identified 57 patients with hearing shifts saving $225,000 in VA claims in a 4 month timeframe.
- Conducted surveys and compliance investigations to determine compliance with health, occupational and food safety standards.
- Assisted in the Air Forces second largest deployment program, administratively processing 1,065 members with zero discrepancies in a 7 month period.
- Reviewed plans for new or remodeled buildings for adherence to public health standards.
- Participated in emergency response teams during natural disasters or outbreaks of contagious diseases.
- Developed and implemented health education programs for at-risk populations.
- Conducted public health assessments and surveys to identify health risks in the community.
- Investigated accidents and incidents occurring in the workplace and prepared detailed reports outlining root causes, corrective actions taken.
- Participated in regular meetings with management teams to discuss current safety topics relevant to their operations.
- Coordinated with other departments within the organizations on base to ensure that all safety requirements are met.
- Performed environmental sampling tests to ensure compliance with local, state, and federal regulations.
Legal Assistant
Keches Law Group
06.2022 - 10.2024
- Conducted in-house pricing analyses for client settlements, ensuring accurate and timely financial assessments that contributed to successful case resolutions.
- Handled telephone calls, meeting plans and conference organization requirements
- Filed clients' legal documents in relevant courts for processing
- Corresponded daily with clients, insurance adjusters, doctors and attorneys
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients
- Organized and prepared case exhibits and evidence for trial
- Filed pleadings and appeals with court clerks to expedite trial proceedings
- Provided administrative support and conducted research to assist attorneys in civil litigation preparation
- Created and updated case management and client account databases.
Education
Nevis High School
Nevis, MN05.2018
Skills
- Health promotion strategies
- Patient services
- Critical Thinking
- MS Office Proficient
- Legal Correspondence
- Environmental health monitoring
- Public speaking
- Effective communication
Certification
Basic Life Support: 9/01/25
Timeline
Legal Assistant
Keches Law Group
06.2022 - 10.2024
Public Health Technician
United States Air Force, USAF
10.2018 - Current
Nevis High School
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