Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic
Rania  Bensliman

Rania Bensliman

Tanger

Summary

Dedicated professional with expertise in customer service, telephone etiquette, and reception area maintenance. She demonstrates exceptional time management skills to ensure efficient operations. Committed to delivering high-quality service and maintaining a welcoming environment for clients.

Overview

4
4
years of professional experience

Work history

Casino dealer

Casino Tanger
Tanger
2024.10 - Current
  • Exchanged money for chips, facilitating easy gameplay for customers.
  • Supervised betting processes during gaming sessions for adherence to casino policies.

Restaurant hostess

Cote Sud Restaurant
Tanger
2021.06 - 2025.09
  • Managed reservation system to avoid overbooking.
  • Streamlined seating arrangements according to reservations, optimising table usage.

Restaurant hostess

Folie Restaurant
Cabo Negro
2024.06 - 2024.09
  • Greet guests politely, seat them, and manage reservations and waiting lists. Present the menu, coordinate with the team for smooth service, and ensure customer satisfaction until departure.

Receptionist

Tanger Fashion
Tanger
2024.01 - 2024.02
  • Welcome guests, VIPs, influencers, and journalists professionally while guiding them through the event. Check invitations, scan QR codes, and distribute badges or access bracelets.

Hotel receptionist

Hotel Mandarin
Tanger
2023.06 - 2023.08
  • Managed room availability charts to ensure zero overbooking.
  • Improved customer satisfaction for providing timely assistance during stay.

Restaurant hostess

O Saveur Restaurant
Tanger
2022.06 - 2022.08
  • Distributed menus upon arrival of customers, expediting ordering process.
  • Enhanced customer satisfaction by greeting and escorting guests to their tables.

Education

Bachelor of Science - Life and Earth Sciences

Abdelmoumen El Mouahidi
Tanger
09/2023 - 06/2024

Skills

  • Customer service
  • Telephone etiquette
  • Reception area maintenance
  • Time management

Languages

Arabic
Native
English
Advanced (C1)
French
Proficient (C2)
Spanish
Elementary (A2)

Timeline

Casino dealer

Casino Tanger
2024.10 - Current

Restaurant hostess

Folie Restaurant
2024.06 - 2024.09

Receptionist

Tanger Fashion
2024.01 - 2024.02

Hotel receptionist

Hotel Mandarin
2023.06 - 2023.08

Restaurant hostess

O Saveur Restaurant
2022.06 - 2022.08

Restaurant hostess

Cote Sud Restaurant
2021.06 - 2025.09

Bachelor of Science - Life and Earth Sciences

Abdelmoumen El Mouahidi
09/2023 - 06/2024
Rania Bensliman