Rania Bensliman
Tanger
Summary
Dedicated professional with expertise in customer service, telephone etiquette, and reception area maintenance. She demonstrates exceptional time management skills to ensure efficient operations. Committed to delivering high-quality service and maintaining a welcoming environment for clients.
Overview
4
4
years of professional experience
Work History
Casino dealer
Casino Tanger
Tanger
10.2024 - Current
- Exchanged money for chips, facilitating easy gameplay for customers.
- Supervised betting processes during gaming sessions for adherence to casino policies.
Restaurant hostess
Cote Sud Restaurant
Tanger
06.2021 - 09.2025
- Managed reservation system to avoid overbooking.
- Streamlined seating arrangements according to reservations, optimising table usage.
Restaurant hostess
Folie Restaurant
Cabo Negro
06.2024 - 09.2024
- Greet guests politely, seat them, and manage reservations and waiting lists. Present the menu, coordinate with the team for smooth service, and ensure customer satisfaction until departure.
Receptionist
Tanger Fashion
Tanger
01.2024 - 02.2024
- Welcome guests, VIPs, influencers, and journalists professionally while guiding them through the event. Check invitations, scan QR codes, and distribute badges or access bracelets.
Hotel receptionist
Hotel Mandarin
Tanger
06.2023 - 08.2023
- Managed room availability charts to ensure zero overbooking.
- Improved customer satisfaction for providing timely assistance during stay.
Restaurant hostess
O Saveur Restaurant
Tanger
06.2022 - 08.2022
- Distributed menus upon arrival of customers, expediting ordering process.
- Enhanced customer satisfaction by greeting and escorting guests to their tables.
Education
Bachelor of Science - Life and Earth Sciences
Abdelmoumen El Mouahidi
Tanger 09/2023 - 06/2024
Skills
- Customer service
- Telephone etiquette
- Reception area maintenance
- Time management
Languages
Arabic
Native
English
Advanced (C1)
French
Proficient (C2)
Spanish
Elementary (A2)
Timeline
Casino dealer
Casino Tanger
10.2024 - Current
Restaurant hostess
Folie Restaurant
06.2024 - 09.2024
Receptionist
Tanger Fashion
01.2024 - 02.2024
Hotel receptionist
Hotel Mandarin
06.2023 - 08.2023
Restaurant hostess
O Saveur Restaurant
06.2022 - 08.2022
Restaurant hostess
Cote Sud Restaurant
06.2021 - 09.2025
Bachelor of Science - Life and Earth Sciences
Abdelmoumen El Mouahidi
09/2023 - 06/2024
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