Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic
Raphaela Dotta

Raphaela Dotta

São Luís, Maranhao

Summary

Experienced Executive Assistant with a strong track record of success in supporting high-level executives and managing administrative tasks, providing efficient and professional assistance. Skilled in communication, Microsoft Office, time management, multitasking, teamwork and event planning. I have demonstrated excellent organizational skills and I am committed to delivering exceptional customer service and achieving the goals of the organization. I am currently seeking a new opportunity to continue making a significant impact.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Executive Secretary

AGECEF
01.2019 - 01.2023
  • Coordinated and scheduled meetings, appointments and travel arrangements for executives.
  • Prepared and edited correspondence, communications, presentations and arrangements.
  • Managed and maintained executive's schedules, appointments and travel arrangements.
  • Handled incoming calls, messages and emails, prioritizing and responding to them in a timely manner.

Administrative Assistant

Clinica Rejuvene
01.2017 - 12.2017
  • Provided administrative support to the team, ensuring the smooth operation of daily activities.
  • Assisted with managing correspondence, organizing meetings, and maintaining records and files

Sales

Lacoste
02.2015 - 11.2015
  • Provided excellent customer service, assisting customers in finding products and answering inquiries.
  • Managed and maintained product displays, ensuring a visually appealing and organized sales floor.
  • Processed sales transactions accurately and efficiently, handling cash and credit card payments.
  • Assisted with inventory management, including receiving and restocking merchandise.

Translator and Interpreter

Via Mundo
03.2013 - 02.2014
  • Created detailed reports on accuracy of translated documents.
  • Completed precise translations of official documents with correct words and phrasing to meet legal standards.
  • Improved cultural understanding among colleagues by providing language training sessions and workshops on foreign customs and practices.

Education

BBA - Business Administration

CENTRO UNIVERSITÁRIO DO MARANHÃO
São Luís, Maranhao, Brazil
11.2020

Skills

  • Microsoft Office
  • Advanced multitasking
  • Research abilities
  • Business Writing
  • Office Administration
  • Administrative Support

Certification

TOEFL ITP B1

BUSINESS STRATEGY BY BRADESCO (2020)

XIX EMAD & XX EMAD- ENCONTRO MARANHENSE DE ADMINISTRAÇÃO (2016/2017)

Additional Information

TOEFL ITP B1 SCORE 513

DRIVER'S LICENSE

Languages

English
Intermediate (B1)

Timeline

Executive Secretary

AGECEF
01.2019 - 01.2023

Administrative Assistant

Clinica Rejuvene
01.2017 - 12.2017

Sales

Lacoste
02.2015 - 11.2015

Translator and Interpreter

Via Mundo
03.2013 - 02.2014

BBA - Business Administration

CENTRO UNIVERSITÁRIO DO MARANHÃO
Raphaela Dotta