Rebecca Brandeberry
Phillipston
Summary
Detail-oriented biology graduate with hands-on field and administrative experience in environmental science, research coordination, and client-facing roles. Adept at managing logistics, documentation, and interdepartmental communications. Eager to apply my background in biology, strong organizational skills, and commitment to service in a dynamic role within healthcare, research, or life sciences operations.
Overview
7
7
years of professional experience
Work History
Member Services Representative
Planet Fitness
09.2018 - Current
- Ensured facility cleanliness and maintained safety standards across all equipment and areas
- Managed membership enrollment, contracts, and terminations, addressing member inquires and resolving discrepancies
- Delivered a high standard of customer service while supporting day-to-day operations and multitasking in a busy environment
- Provided customer support by addressing inquiries and resolving issues promptly.
Lead Dockhand
Wilson Landing Marina
11.2021 - 09.2024
- Supervised daily operations of marina activities, ensuring efficient workflow and adherence to safety protocols.
- Coordinated maintenance schedules for docks, boats, and equipment to minimize downtime and optimize resources.
- Managed inventory, facility upkeep, and routine inspections to ensure adherence to operational and safety standards comparable to clinical compliance.
Dolphin Tour Guide & Dockhand
Lowcountry Watersports
03.2021 - 03.2022
- Led tours on marine ecosystems, effectively communicating scientific concepts to diverse audiences.
- Assisted with scheduling, reservations and documents, ensuring smooth coordination for club and transient boat users.
- Conducted safety briefings for participants, promoting awareness and compliance throughout tours.
Education
Biology
University of South Carolina: Aiken
Aiken, SC12-2020
Skills
- Biology & Genetics Knowledge
- Customer Service & Complaint Resolution
- Conflict Resolution & Problem Solving
- Scheduling & Documentation
- Time Management & Task Prioritization
- Adaptability and Reliability
- Field Research & Environmental Sampling
- Microsoft Office & Data Entry
Timeline
Lead Dockhand
Wilson Landing Marina
11.2021 - 09.2024
Dolphin Tour Guide & Dockhand
Lowcountry Watersports
03.2021 - 03.2022
Member Services Representative
Planet Fitness
09.2018 - Current
Biology
University of South Carolina: Aiken
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