Rebecca deBettencourt
Fitchburg
Summary
Accomplished Food Service Director with a proven track record at Genesis Healthcare System, enhancing kitchen operations and elevating dining experiences through effective staff training and stringent sanitation practices. Expert in budget management and food safety compliance, achieving significant waste reduction. Skilled in fostering team performance and customer satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Dietary Aide
Next Step Health Care
01.2022 - 09.2022
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Food Service Director
Next Step Health Care
01.2011 - 01.2022
- Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
- Managed budgets effectively, controlling costs through efficient inventory management and supplier negotiations.
- Oversaw daily operations in the kitchen, ensuring timely meal preparation and delivery for large-scale events or busy dining periods.
- Monitored food quality and freshness during all stages of preparation, storage, and service to ensure consistently excellent dining experiences for guests.
Food Service Director
Genesis Healthcare System
12.2009 - 09.2010
- Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
- Managed budgets effectively, controlling costs through efficient inventory management and supplier negotiations.
- Oversaw daily operations in the kitchen, ensuring timely meal preparation and delivery for large-scale events or busy dining periods.
- Monitored food quality and freshness during all stages of preparation, storage, and service to ensure consistently excellent dining experiences for guests.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Developed strategies for minimizing waste during food preparation processes by utilizing proper portioning techniques and reusing ingredients when appropriate.
- Implemented a system for tracking inventory levels accurately, preventing shortages or overstock situations that could impact service quality.
Education
High School Diploma -
Fitchburg High School
Fitchburg, MA06-1979
Skills
- Time management
- Ordering and purchasing
- Problem-solving
- Staff training and development
- Cleaning and sanitizing
- Sanitation standards
- Customer service
- Patient communication
- Food safety compliance
- Verbal communication
- Food handling safety
- Sanitation practices
- Quality assurance
- Relationship building
- Food safety
- Employee scheduling
- Policy implementation
- Kitchen equipment operation
- Kitchen operations
- Health inspections
Certification
- ServSafe Food Handler Certification - National Restaurant Association.
Timeline
Dietary Aide
Next Step Health Care
01.2022 - 09.2022
Food Service Director
Next Step Health Care
01.2011 - 01.2022
Food Service Director
Genesis Healthcare System
12.2009 - 09.2010
High School Diploma -
Fitchburg High School
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