REBECCA MAKER
WEBSTER
Summary
Experienced with providing comprehensive care and support to diverse client populations. Utilizes effective communication and interpersonal skills to foster positive relationships. Track record of maintaining safe and supportive environment tailored to individual needs.
Caregiving professional with experience in providing quality care for elderly clients. Develops tailored care plans meeting unique needs of clients. Passionate about providing clients with high-quality care to improve quality of life.
Overview
15
15
years of professional experience
Work History
Direct Support Professional
Commonwealth of Ma., Department of Developmental Services
Charlton, MA
03.2025 - Current
- Assist individuals with developmental disabilities in daily living activities, promoting independence and personal growth.
- Collaborate with multidisciplinary teams to develop personalized support plans tailored to individual needs.
- Implement behavioral strategies to enhance social skills and communication among clients.
- Monitor client progress and documented observations to ensure consistency in care delivery.
- Assisted individuals with daily living activities to enhance independence and improve quality of life.
- Implemented personalized care plans based on client needs and preferences.
Direct Care Worker
Seven Hills Foundation
Oxford, MA
01.2025 - 03.2025
- Assisted individuals with daily living activities to enhance independence and quality of life.
Customer Service Representative
Donovan Logistics
Franklin, MA
06.2022 - 05.2024
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Processed orders and managed shipments using company logistics software.
- Collaborated with team members to enhance customer service workflows and reduce response times.
- Coordinated shipment schedules with carriers to ensure timely deliveries.
- Resolved customer inquiries regarding order status and shipping details.
- Collaborated with cross-functional teams to enhance service delivery processes.
Service Coordinator
BMW of Shrewsbury
Shrewsbury, MA
11.2019 - 05.2022
Paraprofessional
Town of Webster
Webster, MA
09.2018 - 09.2019
- Facilitated classroom activities to enhance student engagement and learning experiences.
- Supported teachers in implementing individualized education plans for diverse student needs.
- Assisted with assessments, ensuring accurate documentation of student progress and performance.
Private Elderly Caregiver
Self-employed
Worcester, MA
03.2011 - 08.2018
- Provided compassionate personal care to elderly clients, ensuring comfort and dignity during daily activities.
- Managed medication schedules, ensuring timely administration and adherence to prescribed treatments.
- Monitored changes in clients' health conditions, communicating concerns promptly to healthcare professionals.
- Improved elderly clients'' quality of life by providing compassionate and attentive care.
Education
Associate of Arts - Liberal Arts
Quinsigamond Community College
Worcester, Massachusetts, MA05-2017
Skills
- Time management
- Behavior redirection
- Empathy and patience
- Client advocacy
- Compassionate client care
Timeline
Direct Support Professional
Commonwealth of Ma., Department of Developmental Services
03.2025 - Current
Direct Care Worker
Seven Hills Foundation
01.2025 - 03.2025
Customer Service Representative
Donovan Logistics
06.2022 - 05.2024
Service Coordinator
BMW of Shrewsbury
11.2019 - 05.2022
Paraprofessional
Town of Webster
09.2018 - 09.2019
Private Elderly Caregiver
Self-employed
03.2011 - 08.2018
Associate of Arts - Liberal Arts
Quinsigamond Community College