Summary
Overview
Work History
Education
Skills
Timeline
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Rebekah Hayes

Rebekah Hayes

Wenham

Summary

Adaptable individual with hands-on experience in customer service and grounds maintenance. Known for strong attention to detail and effective conflict resolution, committed to maintaining high standards in diverse work environments.

Overview

3
3
years of professional experience

Work History

Grounds Crew Member

Taylor University
Upland
05.2025 - 08.2025
  • Removed debris from walkways and driveways using rakes and leaf blowers.
  • Assisted in installation of landscaping features, including trees, shrubs, and flower beds.
  • Conducted daily equipment inspections to ensure proper functioning and safety.
  • Communicated issues or concerns with supervisors during work hours.
  • Applied fertilizers and herbicides to lawns and gardens following safety protocols.
  • Performed regular grounds maintenance, including mowing, trimming, edging, pruning, and planting.
  • Pruned trees and bushes to enhance visibility and shape while promoting plant growth.
  • Maintained garden areas and landscaping to improve property appearance and plant health.

Cashier/Bagger/Food Preparation/Store Closer/Cleaner

Chick-fil-A
Upland
08.2024 - 05.2025
  • Ensured compliance with health department guidelines for safe food handling practices.
  • Checked expiration dates on products before stocking shelves and serving customers.
  • Provided excellent customer service by greeting customers, taking orders, and addressing inquiries.
  • Bagged take-out orders accurately while maintaining speed in order fulfillment processes.
  • Prepared food items such as hamburgers, fries, sandwiches, and salads to restaurant standards.
  • Trained new employees on kitchen equipment usage and safety protocols.
  • Operated cash register to process customer payments with accuracy and efficiency.
  • Maintained cleanliness of work area through regular sweeping, washing dishes, and mopping floors.
  • Operated grills, deep fryers and griddles safely to avoid accidents or injury.

Ice Cream Maker/Chill Crew Member

Dairy Queen Grill & Chill
Gas City
05.2024 - 08.2024
  • Stocked inventory of supplies needed for making ice cream including mix-ins, sprinkles, sauces.
  • Cleaned, sanitized, and maintained work areas according to established protocols.
  • Troubleshot minor problems with equipment quickly while minimizing disruption to workflow.
  • Monitored temperatures to ensure optimal freezing conditions during production.
  • Operated machinery in accordance with manufacturer specifications and company standards.
  • Measured out ingredients accurately according to recipe instructions before mixing into a batch.
  • Broke down, cleaned and sanitized work stations at end of shift.

Customer Service Cashier/Cook/Waitress

Greek's Pizzeria
Upland
05.2022 - 07.2023
  • Processed payments via cash, check, credit cards, vouchers, or automatic debits.
  • Resolved customer complaints with professionalism and efficiency.
  • Handled incoming phone calls about product availability and store locations.
  • Greeted customers and delivered exceptional service consistently.
  • Managed waiting and busing of tables to maintain cleanliness and order.

Education

Some College (No Degree) - Psychology

Gordon College
Wenham, MA

Skills

  • Customer service
  • Food safety compliance
  • Conflict resolution
  • Equipment operation
  • Problem solving
  • Landscaping techniques
  • Grounds maintenance
  • Stress tolerance
  • Late-night shift availability
  • Cleaning and sanitation
  • Cash handling
  • Prolonged standing

Timeline

Grounds Crew Member

Taylor University
05.2025 - 08.2025

Cashier/Bagger/Food Preparation/Store Closer/Cleaner

Chick-fil-A
08.2024 - 05.2025

Ice Cream Maker/Chill Crew Member

Dairy Queen Grill & Chill
05.2024 - 08.2024

Customer Service Cashier/Cook/Waitress

Greek's Pizzeria
05.2022 - 07.2023

Some College (No Degree) - Psychology

Gordon College

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Rebekah Hayes