Reese Colón
Carver
Summary
Proven ability to effectively multitask and prioritize service, enhancing guest experiences. Skilled in payment processing and interactive communication, with a commitment to training and supporting team members for optimal dining satisfaction. Developed exceptional customer service and multitasking abilities in high-energy hospitality environment. Thrives in fast-paced settings, excelling in managing guest interactions and coordinating logistics. Seeking to transition into new field, leveraging these skills to contribute to dynamic team.
Overview
2
2
years of professional experience
Work History
Hostess/Server
71 Degrees West Atlantic Steakhouse
08.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted in training new host staff
Education
Psychology
Salve Regina University
Newport, RI05-2026
High School Diploma -
Silver Lake Regional High School
Kingston, MA06-2022
Skills
- Customer service
- Effective multitasking
- Interactive communication skills
- Payment processing
- Service prioritization
- Event planning
- Detail-oriented
Languages
Spanish
Professional Working
Timeline
Hostess/Server
71 Degrees West Atlantic Steakhouse
08.2023 - Current
Psychology
Salve Regina University
High School Diploma -
Silver Lake Regional High School
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