Reginald Disse
Lynn
Summary
Dynamic Lead Medical Assistant with extensive experience at Lynn Community Health Center, excelling in workflow optimization and team leadership. Proven ability to enhance patient care through effective communication and training. Skilled in EHR management and phlebotomy, ensuring high standards of safety and efficiency in clinical operations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant
Lynn Community Health Center
Lynn
12.2017 - Current
- Supervised daily operations of patient care team at community health center.
- Coordinated patient appointments and ensured efficient scheduling for healthcare providers.
- Assisted with clinical procedures and maintained high standards of patient safety.
- Trained new medical assistants on policies and best practices in patient care.
- Implemented workflow improvements to streamline administrative processes in clinic.
- Communicated effectively with patients regarding care instructions and health concerns.
- Provided assistance to physicians with clinical tasks such as measuring vital signs and administering medications.
- Regularly attended meetings with department heads in order to discuss any changes or updates related to policies or procedures.
- Ensured that all medical supplies were adequately stocked in the examination rooms.
Medical Assistant
Lynn Community Health Center
Lynn
06.2016 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Scheduled appointments and coordinated follow-up care for patients.
- Prepared examination rooms and ensured proper sanitation protocols.
- Collected and processed laboratory specimens for diagnostic testing.
- Collaborated with multidisciplinary teams to enhance patient care delivery.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Medical Assistant extern/Medical Assistant
Advanced Pain Management
Stoneham
01.2014 - Current
- Perform urinalysis
- Obtain vital signs, prepare patient’s for exam
- Remove IV’s
- Verify Insurance, fax and file MD notes and medical records
Sales Associate
Boston Locker Room by Lids
Saugus
01.2013 - Current
- Handle point of Sales
- Stock, maintain front store inventory, handle all customer’s concerns
Sales Associate/Part- Assistant time Manager
Lids
Bay Shore
01.2011 - 01.2012
- Handled point of sells
- Handled returns and exchanges
Education
Professional Medical Assistant Certificate -
Salter School
Malden, MA06-2010
Skills
- Urinalysis
- Health Insurance Terminology
- Insurance Billing/Coding
- Medical Law and Ethics
- Medical Office Procedures
- Anatomy and Physiology
- Autoclave Procedures
- Pharmacology
- HIPAA Regulations
- Medical Terminology
- Vital Signs
- Phlebotomy
- Injections (SC, ID, IM)
- EHR – Electronic Health Records
- EMR – Electronic Medical Records
- EKG/ECG
- Throat Cultures
- Finger Sticks
- Wound Dressing
- Fecal Occult Testing
- Medical supply management
- Workflow optimization
- Team leadership
- Effective communication
- Problem solving
- Time management
- Training and mentorship
- Infection control procedures
Certification
• CPR, American Heart Association, 06/026/24
• EHR, National Health Career Association, 01/01/14
• EHR, National Health Career Association, 01/01/14
Skills Relevant Coursework
- Vital Signs
- Phlebotomy
- Injections (SC, ID, IM)
- EHR – Electronic Health Records
- EMR – Electronic Medical Records
- EKG/ECG
- Throat Cultures
- Finger Sticks
- Wound Dressing
- Fecal Occult Testing
Timeline
Lead Medical Assistant
Lynn Community Health Center
12.2017 - Current
Medical Assistant
Lynn Community Health Center
06.2016 - Current
Medical Assistant extern/Medical Assistant
Advanced Pain Management
01.2014 - Current
Sales Associate
Boston Locker Room by Lids
01.2013 - Current
Sales Associate/Part- Assistant time Manager
Lids
01.2011 - 01.2012
Professional Medical Assistant Certificate -
Salter School