Rema-a Carrenard
Fitchburg
Summary
Multilingual Customer Service Professional.
Fluent in Spanish, Haitian Creole, French, and conversational English, I am a hardworking, highly motivated employee dedicated to delivering exceptional customer experiences. With strong skills in multitasking and time management, I thrive in dynamic environments, and adapt quickly to new challenges.
I am passionate about continuous learning, I excel at rapidly acquiring new knowledge to apply effectively. My commitment to providing every customer with a positive and memorable experience drives my work ethic and performance.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Cashier
Walmart
10.2024 - 08.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with product inquiries, providing accurate information and support.
- Handled cash, credit, and debit transactions while ensuring accuracy in register balances.
- Collaborated with team members to ensure smooth operations during peak hours.
Housekeeper
Double Tree Hilton
06.2024 - 10.2024
- Maintained cleanliness of guest rooms and common areas to ensure high standards of hygiene.
- Assisted in laundry operations, managing linens and towels efficiently for guest use.
- Utilized cleaning equipment and supplies safely to uphold operational procedures.
- Reported maintenance issues promptly to enhance guest satisfaction and property upkeep.
Education
High School Diploma -
CEC College D'enseignements
Haiti06-2021
Skills
- Customer assistance
- Attention to detail
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Team collaboration
Certification
- NHA certified Clinical Medical assistant
- Certified PHCAST (Personal and Home Care Aid State Training)
Languages
Hiaitan Creole
Native or Bilingual
French
Native or Bilingual
Spanish
Full Professional
English
Professional Working
Timeline
Cashier
Walmart
10.2024 - 08.2025
Housekeeper
Double Tree Hilton
06.2024 - 10.2024
High School Diploma -
CEC College D'enseignements
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