Renato Urena
Lynn
Summary
Dynamic professional with a proven track record at Prestige Express Inc, excelling in customer satisfaction and efficient route optimization. Skilled in GPS navigation (hard skill) and maintaining strong client relationships through proactive communication (soft skill). Demonstrated ability to enhance delivery efficiency, ensuring timely and accurate deliveries, with a clean driving record and exceptional problem-solving abilities.
Developed strong logistical and time management skills in fast-paced environment. Proven ability to navigate and adapt to changing schedules while maintaining high standards of accuracy and efficiency. Looking to transition into new field where these skills can contribute to operational success.
Experienced with navigating diverse routes and ensuring timely deliveries. Uses effective communication skills to enhance customer satisfaction and resolve issues. Knowledge of vehicle maintenance and safety protocols ensures reliable and secure operations.
Physically fit Truck Driver works great with vans and other light delivery vehicles. Supports business objectives by reliably meeting delivery and pickup schedules. Multitasks and solves problems well to stay on top of fast-paced work.
Overview
14
14
years of professional experience
Work History
Appliance Delivery Driver
Prestige Express Inc / JKM Trucking Inc
04.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Appliance Delivery Driver
Juan Trucking Inc
02.2022 - 03.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Senior Security Guard
American Embassy Santo Domingo
10.2015 - 02.2022
- Assisted in the apprehension of suspects, collaborating closely with law enforcement officials during investigations.
- Managed access control systems, ensuring only authorized individuals gained entry into restricted areas.
- Responded effectively to emergencies, providing first aid assistance when necessary until medical professionals arrived on scene.
- Protected company assets from theft or damage by maintaining strict inventory controls and surveillance measures.
- Collaborated with fellow security personnel to maintain high levels of vigilance and threat deterrence at all times.
- Streamlined reporting procedures to ensure timely communication of potential threats or incidents to management.
- Monitored alarm systems for prompt detection of unauthorized entry attempts, swiftly initiating appropriate responses as needed.
- Conducted thorough risk assessments, identifying vulnerabilities and recommending appropriate countermeasures.
Camera Operator
Super Mercado Nacional
10.2013 - 11.2015
- Supported multi-camera setups by effectively communicating with other operators to achieve desired coverage during live events or studio recordings.
- Worked with directors to capture desired shots.
- Operated various camera types proficiently, including DSLR, mirrorless, and cinema cameras, ensuring optimal image quality for each project.
- Operated television studio cameras during live production.
Supervior
Plaza Lama
01.2011 - 09.2013
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
High School Diploma -
Colegio Instituto Carolina
Santo Domingo , Norte Villamella 06-2005
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Time management
- Dependable and reliable
- Time management skills
- Problem-solving
- Punctual and reliable
- Clean driving record
- Heavy lifting
Languages
Spanish
Native or Bilingual
Timeline
Appliance Delivery Driver
Prestige Express Inc / JKM Trucking Inc
04.2024 - Current
Appliance Delivery Driver
Juan Trucking Inc
02.2022 - 03.2024
Senior Security Guard
American Embassy Santo Domingo
10.2015 - 02.2022
Camera Operator
Super Mercado Nacional
10.2013 - 11.2015
Supervior
Plaza Lama
01.2011 - 09.2013
High School Diploma -
Colegio Instituto Carolina
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