Rene Inchaustegui
Hyde Park,MA
Summary
Dedicated and personable customer service representative with extensive industry experience, recognized for a solid team-oriented approach and a positive attitude. Proven ability to establish rapport with clients, ensuring high levels of customer satisfaction while contributing to overall company success. Articulate and enthusiastic, with a results-oriented mindset and a demonstrated passion for building relationships, cultivating partnerships, and driving business growth. Committed to delivering exceptional service and fostering an environment that promotes collaboration and excellence.
Overview
10
10
years of professional experience
Work History
Valet Parking Assistant Manager
VPNE Parking Solutions LLC
03.2015 - 04.2025
- Conducted one-on-one meetings to deliver constructive feedback on job performance.
- Executed parking regulation strategies to optimize available space for improved functionality
- Directed traffic flow in parking area, ensuring maximum space efficiency during high-demand periods.
- Collaborated with coworkers to resolve product-related issues and meet operational goals.
- Facilitated efficient resolution of customer issues and complaints, strictly following established company policies.
- Inspected parking lot daily for compliance with designated areas and safety protocols.
- Organized monthly valet team meetings to discuss policy updates and operational enhancements.
- Engaged with customer feedback and formulated responses to optimize existing processes.
- Oversaw daily valet operations to ensure seamless guest experiences and optimal service delivery.
- Skilled at working independently and collaboratively in a team environment.
- Executed tasks efficiently in rapidly changing environments, contributing to overall team success.
- Maintained knowledge of business operations to keep departments and employees up to date on important work-related changes.
Education
High School Diploma -
Enterprise High School Online
06-2004
Skills
- Traffic management
- Service excellence
- Team development
- Policy implementation
- Employee evaluation
- Skilled in conflict resolution
- Safety standards implementation
- Incident reporting
- Vehicle safety, traffic control
- Staff scheduling management
- Customer service expertise
- Effective problem resolution
- Cross-functional teamwork
- Parking regulations
- Proficient in ticket distribution
- Team leadership
- Financial transaction processing
- Performance tracking
- Responsive to new challenges
Timeline
Valet Parking Assistant Manager
VPNE Parking Solutions LLC
03.2015 - 04.2025
High School Diploma -
Enterprise High School Online