Dedicated case manager with expertise in crisis management, behavioral intervention, and program planning. Proven ability to enhance program outcomes for individuals with intellectual disabilities through creative problem-solving and effective team collaboration. My main goal is to always foster a safe and creative environment for both myself and those around me.
Overview
3
3
years of professional experience
Work History
Case Manager
Resources for Human Development
Medford
08.2022 - Current
Using a person-centered and trauma-informed approach, I assist 6 adults who have intellectual disabilities in creating and following ISP goals, and adequately manage and redirecting undesired behaviors through clinical behavior plans.
I work alongside the behavioral specialist and program director to create realistic goals with program individuals. I then monitor success and adjust plans as needed in yearly ISP meetings.
I serve as a liaison on a team of providers, ranging from family members and guardians, DDS coordinators, medical providers, and residential house managers.
I complete consistent maintenance of quarterly progress notes regarding ISP, and behavioral data.
I coordinate various group and 1:1 therapeutic activities for 20 program individuals, ranging from fine arts, to music, to movement, and mindfulness.
I oversee a program of 20 individuals and 4 to 8 staff members as the Floor Manager 1 to 2 times weekly.
I design a workflow and schedule for the day, and oversee daily programmatic operations as the Floor Manager. I make note of any daily incidents and concerns in a comprehensive staff communication. Crisis and behavioral intervention, as needed.
Interim Co-Director
Resources for Human Development
Medford
10.2025 - 01.2026
Alongside 1 other case manager, I intercept program director responsibilities during a maternity leave.
Staffing and communications: I create and send out a weekly staff schedule, ensuring safety ratios are met; manage the staff time-off calendar; prepare for, organize, and lead bi-weekly staff meetings, and document them; oversee the director's and company's email, and respond as needed, or forward messages to the appropriate person.
Internships: I oversee 10+ current undergraduate and graduate-level internships, coordinate supervision, organize site visits with professors and universities, complete intern evaluations, and conduct interviews and onboarding for prospective interns.
Resource Coordinator/Case Manager Coordinator at Resources for Human Development, RHDResource Coordinator/Case Manager Coordinator at Resources for Human Development, RHD