Rhonda Godfrey
Sagamore
Summary
Dynamic Professional with a proven track record as Co-Owner of Island Life Jeeps, where I implemented operational initiatives that drove significant business growth. Skilled in recruiting and training. I excel in customer service, fostering strong relationships and enhancing team performance.
Overview
11
11
years of professional experience
Work History
Co-Owner
Island Life Jeeps
Providenciales
09.2018 - Current
- Managed daily operations of rental fleet and customer service.
- Developed marketing strategies to increase brand visibility and engagement.
- Handled financial transactions and maintained accurate records.
- Resolved any customer complaints or issues quickly in order to maintain positive relationships.
- Collaborated with other co-owners on strategic decisions related to the company's growth plan.
- Developed strategies for increasing customer loyalty and satisfaction.
- Provided leadership and guidance to employees while fostering a collaborative environment.
- Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
- Coordinated logistics and operations to optimize delivery times and reduce operational costs.
- Implemented process improvements to increase efficiency, reduce costs, and improve service quality.
Client Advisor
Sally's Beauty Supply
Plymouth
06.2015 - 09.2018
- Product knowledge
- Inventory Management
- Loss prevention
- Daily bank deposit
- Open/close store
- Resole client complaints
Warranty Administrator
Premier Cape Cod
Hyannis
05.2014 - 06.2015
- Process/close all repair orders
- Prepare and submit all warranty claims
- Make any and all corrections/adjustments
- Communicate with the manufacturer.
- Reconcile credits and debits for claims
Education
Licensed Cosmetologist - Cosmetology
Empire Beauty School
Hyannis, MA04-2011
High School Diploma -
Rockland High School
Rockland, MA06-1982
Skills
- Fleet management
- Financial management
- Marketing strategy
- Customer relationship management
- Process optimization
- Business forecasting
References
References available upon request.
Timeline
Co-Owner
Island Life Jeeps
09.2018 - Current
Client Advisor
Sally's Beauty Supply
06.2015 - 09.2018
Warranty Administrator
Premier Cape Cod
05.2014 - 06.2015
Licensed Cosmetologist - Cosmetology
Empire Beauty School
High School Diploma -
Rockland High School