Richard Boynton
Sunderland
Summary
Experienced Customer Service Professional with a solid background in cashier and sales associate roles. Skilled in cash handling, thriving in fast-paced environments, and delivering positive customer experiences. Knowledgeable in hospitality etiquette and food preparation, effectively assisting patrons with food and beverage selections while maintaining table settings. Collaborative team player proficient in POS system operations.
Overview
7
7
years of professional experience
Work History
Sales Associate (Men's Department)
Sam's Outdoor Outfitters
Hadley
09.2025 - Current
- Assist customers with clothing selection and answer questions
- Operate cash register and process payments accurately
- Keep sales floor clean, organized, and stocked
Sales Floor Associate
Six Points Hardware
Phoenix
04.2024 - 08.2025
- Assisted customers in locating products and completing purchases to enhance shopping experience
- Operated register, processed cash and card payments for customers and business accounts
- Stocked shelves and maintained store operations to ensure product availability
Branch Sales Associate
Grainger
Springfield
12.2022 - 03.2024
- Executed accurate transactions using POS systems to ensure smooth sales operations
- Facilitated customer and business account orders and checkout processes to enhance satisfaction
- Organized inventory areas and collaborated with team to streamline workflow
Sales Floor Associate
Rocky's Ace Hardware
Palmer
04.2021 - 12.2022
- Advanced to sales floor role for exceptional service
- Guided customers in product selection and addressed inquiries, improving shopping experience
- Maintained store order and organized inventory, supporting operational efficiency
- Initiated role as cashier managing payments
Waiter / Cashier
Asian Garden
Ware
04.2019 - 04.2021
- Delivered friendly service in fast-paced restaurant, enhancing customer experience
- Took food orders, entered into POS system, processed payments to ensure timely service
- Assisted with cleaning, closing duties, and managing takeout orders to maintain operational efficiency
Education
High School Diploma -
Palmer High School
Palmer, MA07.2020
Associate of Science - Biology
Springfield Technical Community College
Springfield, Massachusetts, MASkills
- Point of sale transactions
- Cash handling
- Customer service
- Guest interaction
- Product knowledge
- Stock management
- Organizational skills in fast-paced environments
- Attention to detail
- Team collaboration
- Effective communication
- Problem solving
- Relationship management
Timeline
Sales Associate (Men's Department)
Sam's Outdoor Outfitters
09.2025 - Current
Sales Floor Associate
Six Points Hardware
04.2024 - 08.2025
Branch Sales Associate
Grainger
12.2022 - 03.2024
Sales Floor Associate
Rocky's Ace Hardware
04.2021 - 12.2022
Waiter / Cashier
Asian Garden
04.2019 - 04.2021
High School Diploma -
Palmer High School
Associate of Science - Biology
Springfield Technical Community College