Richard Oakley
Lunenburg,MA
Summary
Detail-oriented 3rd tier plumbing apprentice with exceptional communication and plumbing skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing solutions, and putting out work that is not only effective but looks great too. I have hands-on experience in all aspects of residential plumbing and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful solutions for my customers.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Plumbing Apprentice
Epoch Plumbing
01.2024 - Current
- Assisted in installation and repair of plumbing systems in residential and commercial settings.
- Collaborated with senior plumbers to troubleshoot complex plumbing issues, enhancing problem-solving skills.
- Maintained tools and equipment to ensure safety and efficiency during plumbing tasks.
- Supported customer service efforts by addressing client inquiries regarding plumbing services and solutions.
- Participated in training sessions to learn advanced plumbing techniques and industry best practices.
- Developed proficiency in operating specialized plumbing tools, contributing to overall workflow efficiency.
- Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
Purchasing Agent
The Granite Group
07.2021 - 11.2023
- Managed vendor relationships to ensure quality and reliability of supplies.
- Analyzed market trends to forecast purchasing needs and inventory levels.
- Implemented cost-saving initiatives by evaluating supplier contracts and performance.
- Led strategic sourcing initiatives that improved product availability and reduced lead times.
- Facilitated smooth operations through accurate tracking of purchase orders, invoices, and payments.
- Contributed to a positive work environment through collaboration, professional development, and open communication among team members.
- Ensured timely delivery of materials through effective planning and coordination with suppliers.
Counter Salesperson
The Granite Group
04.2019 - 07.2021
- Facilitated customer transactions through effective communication and product knowledge.
- Managed inventory levels, ensuring timely restocking of merchandise.
- Provided exceptional customer service, resolving inquiries and complaints efficiently.
- Collaborated with management to develop promotional strategies that increased sales volume.
- Implemented streamlined processes for order fulfillment, reducing wait times for customers.
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
Comercial Estimator
The Granite Group
01.2016 - 03.2019
- Developed accurate estimates for commercial projects using industry-standard software and tools.
- Analyzed blueprints and specifications to determine project costs and resource needs.
- Streamlined estimating processes, reducing turnaround time for proposals by implementing new techniques.
- Mentored junior estimators on best practices for bid preparation.
Education
Bachelor of Science - Business Management
Fitchburg State University
Fitchburg, MANo Degree - Plumbing Trade School
The Plumbers Academy
Middleton, MA02-2028
Skills
- Service plumbing
- Gas line installation
- Soldering pipes
- Drain cleaning
- Piping installation
- DWV piping
- Fixture installation
- Plumbing material selection
- Materials handling
- Blueprint reading
- Hydronic heating systems
- Pressure testing
Certification
- Certified Plumbing Technician - National Plumbing Association
- HVAC and Refrigeration Certification - Institute of HVAC Service
Timeline
Plumbing Apprentice
Epoch Plumbing
01.2024 - Current
Purchasing Agent
The Granite Group
07.2021 - 11.2023
Counter Salesperson
The Granite Group
04.2019 - 07.2021
Comercial Estimator
The Granite Group
01.2016 - 03.2019
Bachelor of Science - Business Management
Fitchburg State University
No Degree - Plumbing Trade School
The Plumbers Academy