Richard Ssewaya
Westborough
Summary
Compassionate professional accustomed to working with physically challenged, bedridden and memory-impaired patients. Exceptionally talented at providing social and emotional support to improve patient moral and increase comfort. Proficient in assisting patients with daily hygiene, including showering and incontinence care.
Helpful professional committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations, and examining for symptoms. Compassionate approach to dealing with those under duress.
Overview
3
3
years of professional experience
2002
2002
years of post-secondary education
Work History
Medical Transportation Driver
Haleem transportation services
Marlborough
04.2024 - Current
- Operated medical transportation vehicles following safety protocols and regulations.
- Assisted patients with boarding and disembarking to ensure safe transport.
- Coordinated schedules with healthcare facilities for timely patient pickups.
- Maintained vehicle cleanliness and performed routine inspections for safety compliance.
- Delivered exceptional customer service to enhance patient experience during rides.
- Documented transportation details accurately for record-keeping and reporting purposes.
- Collaborated with team members to improve operational efficiency and service quality.
- Assisted passengers with mobility issues into and out of vehicles when necessary.
- Monitored road conditions regularly to determine best routes for efficient travel time management.
CNA
Sent Angels HomeCare
Westborough
10.2023 - Current
- Provided personal care to clients, assisting with daily living activities.
- Monitored client vital signs and reported changes to healthcare professionals.
- Documented patient care activities and maintained accurate records for compliance.
- Assisted clients with mobility, promoting independence and safety in their environment.
- Administered medications as prescribed while ensuring client comfort and safety.
- Engaged clients in social activities to enhance mental and emotional well-being.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Education
Associate of Arts - Education Administration
National Teachers College
Mubende. , Uganda 04.2004 - 03.2006
Mukono Town Academy
Mukono , Uganda Skills
- Vehicle operation
- Safety compliance
- Patient documentation
- Mobility assistance
- Customer service
- Effective communication
- Team collaboration
- Attention to detail
- Time management
- Health monitoring
- Bathing assistance
- Patient transfers
- Dressing assistance
- Toileting assistance
- Emergency response
- Lifting and transferring
- Critical thinking
- Active listening
- Compassion and empathy
References
References available upon request.
Timeline
Medical Transportation Driver
Haleem transportation services
04.2024 - Current
CNA
Sent Angels HomeCare
10.2023 - Current
Associate of Arts - Education Administration
National Teachers College
04.2004 - 03.2006
Mukono Town Academy