Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Richard Wentworth

Georgetown

Summary

Dynamic Store Manager with extensive experience at Walgreens, excelling in customer service and problem-solving. Proven track record in enhancing store operations and fostering positive employee relations. Skilled in inventory management and training staff, consistently achieving high customer satisfaction and operational efficiency. Committed to creating a safe and organized shopping environment.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Store Manager

Walgreens
01.2012 - 04.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Assistant Manager

Walgreens
01.2006 - 01.2012
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Customer Service Associate

Walgreens
11.1999 - 01.2006
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

High School Diploma -

North Shore Regional Technical High School
Middleton
06-2001

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Training and mentoring
  • Store opening and closing

Certification

  • PTCB certified
  • NH Pharmacy Technician License

Timeline

Store Manager

Walgreens
01.2012 - 04.2025

Assistant Manager

Walgreens
01.2006 - 01.2012

Customer Service Associate

Walgreens
11.1999 - 01.2006

High School Diploma -

North Shore Regional Technical High School

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Richard Wentworth