Rida Benmana
Cell Phone Repair
Essaouira,Marrakech -safi
Summary
Meticulous Mobile Phone Technician with 4 years helping private consumers and business customers get up and running after device failures strike. Well-versed in best practices and repair protocols for both iOS and Android-based smartphones. Trusted to handle devices with privacy and security, consistently maintaining customer confidentiality.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
1
1
Certification
2
2
Languages
Work History
Mobile Phone Technician
Mister Phone
Essaouira, Marrakech-safi
12.2019 - Current
- Replaced touch-sensitive digitizers and displays using official OEM parts to maintain warranty eligibility.
- Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
- Inspected devices for signs of intentional or accidental damage to determine warranty eligibility.
- Offered guidance to consumers on purchasing mobile phone accessories.
- Provided diagnostic estimates for repairs, tracking malfunctions and breakage to draft repair cost estimates.
- Backed up and restored user data to replacement devices, maintaining strict customer privacy protocols.
- Installed replacement batteries, maintaining strict adherence to safety protocols to avoid overheating.
- Read blueprints and schematics to correctly place equipment.
- Performed preventive maintenance of telecommunications equipment.
- sales manager (counts the goods - budget financial ...)
- • im handling a phone store business in my own for 4y
Security Guard
G4S
Essaouira , Marrakech-safi
06.2019 - 11.2019
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Education
High School -
Nawras Mogador
Essaouira 05.2017 - 10.2018
Certificate -
Skills
Screen Repair
Consumer Training
Battery Replacement
Private Data Destruction
Troubleshooting systems
System Repair
Maintenance and Repair
Device Decommissioning
Certification
Moroccan government certificate of professional cell phone repair
Timeline
Moroccan government certificate of professional cell phone repair
12-2022
Mobile Phone Technician
Mister Phone
12.2019 - Current
Security Guard
G4S
06.2019 - 11.2019
High School -
Nawras Mogador
05.2017 - 10.2018