Summary
Overview
Work History
Education
Skills
References
Timeline
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Riley Silver

Brighton

Summary

Motivated worker experienced in the restaurant industry. Skilled in multitasking and problem-solving while maintaining a positive attitude in a fast-paced environment. Adept at handling diverse customer interactions with care and precision, fostering a welcoming environment for all.

Overview

8
8
years of professional experience

Work History

Bartender / Server

Coppa
Boston
08.2020 - 05.2025
  • Maintained understanding of menu items to answer guests questions regarding food, drinks, and preparation methods.
  • Anticipated guests' needs and responded promptly to requests.
  • Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor.
  • Maintained an organized and clean work environment, ensuring all customer areas were properly stocked with supplies.
  • Assessed bar inventory and completed requisition sheets to restock supplies.
  • Attended regular training sessions designed to improve product knowledge and increase efficiency behind the bar and on the floor.
  • Exercised focus and concentration to keep track of tables and remember orders.
  • Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods.
  • Assisted customers with dietary restrictions and food allergies.

Host

Menton
Boston
11.2018 - 03.2020
  • Organized reservations and managed seating arrangements.
  • Worked collaboratively with other staff members to ensure the efficient flow of operations during peak dining hours.
  • Built positive relationships with regulars.
  • Conversed with members and guests in an outgoing and friendly manner.
  • Trained new staff members on proper hosting etiquette and procedures.
  • Greeted patrons and coordinated table assignments to meet party preferences and requests.

Host

Toro
Boston
10.2018 - 03.2020
  • Answered phone calls to take reservations and address guest questions and concerns.
  • Supported servers and bussers through high-volume shifts with food running and table clearing.
  • Managed telephone and internet take-out orders and coordinated hand-off for delivery orders with third-party drivers.
  • Monitored restaurant activity to determine seating and dining flow.
  • Distributed, collected, and organized printed menus.

Server

Anthony's Coal Fired Pizza
Boston
06.2017 - 10.2018
  • Informed customers of daily specials.
  • Maintained full knowledge of the menu.
  • Assisted with training new wait staff members to ensure proper procedures were followed.
  • Answered telephones to take reservations or to-go orders.
  • Responded promptly to guest complaints or concerns.
  • Utilized teamwork skills to collaborate effectively with kitchen staff during busy periods.
  • Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders.
  • Attended company and restaurant required trainings and meetings, improving skills.
  • Demonstrated ability to interact with customers in a friendly and professional manner.

Education

High School -

Groton Dunstable Regional High School
Groton
05.2018

Skills

  • Strong communication
  • Customer service expertise
  • Team collaboration
  • Multitasking
  • Organization
  • Attention to detail
  • Problem-solving abilities

References

  • Izzy Paiva, Coppa, Assistant Manager Former Assistant Manager, (781) 408-2533, izzy@coppaboston.com
  • Zeph LaCapria, Coppa, Bar Lead Former Bar Leader, (508) 521-4525, zeph@coppaboston.com
  • Adrianna Ferris, Menton, Head Hostess Former Host Advisor, (508) 431-8122, ferrisadr@gmail.com

Timeline

Bartender / Server

Coppa
08.2020 - 05.2025

Host

Menton
11.2018 - 03.2020

Host

Toro
10.2018 - 03.2020

Server

Anthony's Coal Fired Pizza
06.2017 - 10.2018

High School -

Groton Dunstable Regional High School

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Riley Silver