RILEY SULLIVAN
The Chateau Restaurant
Whitman
8
years of professional experience
Capable Bartender and Waitress passionate about serving guests well while exceeding customer expectations and maintaining poise and personability in demanding environments. Strong history of exceptional service in high volume establishments.
Work History
Waitress, Bartender
2 Years- Managed beverage and dining service, balancing guest needs with efficient order delivery.
- Prepared cocktails, mixed drinks, and table service orders with accuracy and consistency.
- Processed $4,000+ in guest payments, handled lottery transactions, and balanced register activities.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Maintained impeccably clean, attractive and well-stocked bar area.
Waitress, Hostess, Expediter, Busser
1 Year 7 Months- Greeted customers, answered questions, and recommended specials to enhance dining experience
- Presented food and beverages to guests at tables
- Organized and managed flow of meal orders during rush hour to optimize service efficiency
- Organized and managed the flow of meal orders during rush hour
- Maintained communication between kitchen staff and waitstaff to ensure timely food delivery
- Transported food trays from kitchen to dining area to ensure timely service. containing 4-5 heavy plates
- Transported drink trays with up to 12 glasses to tables for customer satisfaction. holding up 12 glasses
- Polished completed meals by adding garnishes and removing unwanted marks
- Demonstrated ability to work effectively under pressure while maintaining quality standards
Waitress and Hostess
1 Year 2 Months- Educated customers on menu items and flavors, guiding personalized selections based on individual tastes
- Demonstrated enthusiasm and delivered excellent service, contributing to increased customer referrals and walk-in traffic
- Greeted new customers, discussed specials and took drink orders
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Welcomed new customers, highlighted specials, and efficiently took drink orders
- Maintained cleanliness in server areas by regularly organizing and tidying up supplies. and stocked to increase efficiency while working tables.
Teacher's Aide
1 Year 8 Months- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes
- Supported student learning objectives through personalized and small group assistance
- Applied specialized teaching techniques to reinforce social and communication skills
- Coordinated classroom management and document organization to foster positive learning environment
- Provided personalized educational, behavioral, and emotional support to individual students, facilitating positive learning outcomes
- Provided supervision and support to ensure safety and well-being of 20 children.
- Maintained safety and security by overseeing students in recess environments
- Obtained CPR certification to respond effectively to health emergencies. in order to effectively and appropriately handle possible health emergencies.
Education
High School Diploma
- Received Abigail Adams Scholarship for exemplary performance in the Mathematics and English Language Arts sections of the grade 10 MCAS
- Completed 3 semesters
Skills
Bar terminology
Adaptability
Customer engagement
Mixology techniques
Strong multitasking
Team collaboration
Cocktail preparation
Timeline
Waitress, Bartender
The Chateau Restaurant
10.2024 - CurrentRead More
Waitress, Hostess, Expediter, Busser
Gentle Ben's Brewing
10.2022 - 05.2024Read More
Waitress and Hostess
West End Grill
04.2021 - 06.2022Read More
Teacher's Aide
'Lil Munchkins Childcare Center And Preschool
08.2018 - 04.2020Read More
University of Massachusetts
Read More
Whitman-Hanson High School
High School Diploma
Read More