Riniya Geary
Boston
Summary
Energetic, people-oriented professional who has a natural talent for creating supportive, stimulating, and upbeat work environments. Known for proactive approach to problem-solving, sympathetic communication, and outstanding interpersonal skills. Excels in cooperative environments, cultivating close bonds with both customers and coworkers. Enthusiastic about providing outstanding service, comprehending personal requirements, and crafting positive experiences that make a lasting impression.
Overview
7
7
years of professional experience
2022
2022
years of post-secondary education
Work History
Pharmacy Technician
BMC
Boston, MA
07.2025 - 02.2026
Pharmacy Technician
Walgreens Pharmacy
Boston, MA
04.2023 - 06.2025
- Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products
- Answered incoming phone calls and addressed questions from customers and healthcare providers
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items
- Administered shots (COVID, Influenza, RSV, Shingles, MMR, HPV, Tdap)
- Entered and processed patients' prescriptions into internal system
- Stocked, labeled, and removed inventoried medication to keep accurate records
- Calculated dosage, filled prescriptions, and prepared prescription labels with accuracy
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information
- Consulted with insurance company representatives and healthcare providers to complete claims processing, resolve concerns, and reconcile payments
- Assisted in training new team members on standard operating procedures
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Collected co-payments or full payments from customers
- Ensured patient safety by strictly following drug storage guidelines, including proper temperature and light exposure control
- Proactively identified potential issues or discrepancies in medication orders
- Managed opening and closing duties for pharmacy
Cashier
BSW Beauty Supply
06.2022 - 12.2022
- Greeted customers entering store and responded promptly to customer needs
- Assisted customers with product selection and recommendations
- Processed transactions and handle cash register operations
- Stocked shelves, organize products, and maintain store cleanliness
- Answered customer inquiries and resolve complaints
- Promoted sales, discounts, and loyalty programs
- Received and managed inventory in the stockroom
- Conducted inventory counts by adding each item in stock and documenting in computer system
- Responded promptly to requests for assistance, spills and customer inquiries
- Worked with floor team and managers to meet wide range of customer needs
Cashier
Walgreens
07.2019 - 08.2021
- Welcomed customers and helped determine their needs
- Helped customers in different departments (grocery, photo, health, beauty, pharmacy)
- Helped customers complete purchases, locate items, and join reward programs
- Maintained cleanliness throughout work space
- Mentored new employees on cashier duties and best practices, improving overall staff performance
- Addressed customer needs and made product recommendations to increase sales
- Implemented loss prevention strategies, reducing instances of theft at checkout
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Supported marketing initiatives by setting up and maintaining promotional displays
- Enhanced customer loyalty by participating in rewards program enrollment
- Built relationships with customers to encourage repeat business
- Restocked and organized merchandise in front lanes
Education
Associate of Arts -
Roxbury Community College
Roxbury, MA, MA 01.2023 - 05/2025
High School Diploma -
Brooke High School
Boston, MASkills
- Workflow optimization
- Healthcare regulations
- Effective team engagement
Hobbies and Interests
- Music
- Dancing
- Photography
- Gaming
- Fashion
- Fitness
- Reading
- Watching Movies and TV Shows
- Historical Exploration
Languages
English
Timeline
Pharmacy Technician
BMC
07.2025 - 02.2026
Pharmacy Technician
Walgreens Pharmacy
04.2023 - 06.2025
Associate of Arts -
Roxbury Community College
01.2023 - 05/2025
Cashier
BSW Beauty Supply
06.2022 - 12.2022
Cashier
Walgreens
07.2019 - 08.2021
High School Diploma -
Brooke High School