Robert Gray Jr
North Andover
Summary
Results-driven production professional prepared for demanding roles in warehouse and production management. Proven track record of enhancing production efficiency and maintaining high-quality standards. Focused on team collaboration and adaptability to changing project needs, with strong skills in process optimization and leadership.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Warehouse/Production Manager
3Decor LLC
06.2019 - Current
- Supervise the overall day-day operations of the warehouse.
- Manage incoming and outgoing shipments.
- Coordinate and monitor production of manufactured products to customers and third party distributors.
- Calculate accurate inventory of materials and production.
- Review work for quality and compliance with company standards and design specifications.
- Create a productive, fun and friendly work environment built on respect, expectation and trust.
- Contribute to a strong brand recognition for future business and continued company growth.
SERVICE ADVISOR
BEST FORD LINCOLN
10.2018 - 06.2019
- Greet and consult with customers regarding their service needs.
- Provide customers with in-depth information regarding product options, warranty protections and potential cost savings.
- Manage and oversee a team of mechanics to ensure timely and exceptional completion of all service jobs.
- Follow-up with customers regarding questions or concerns and verify vehicle safety.
- Maintain or exceed dealership set goals for sales and customer service satisfaction.
BRANCH MANAGER
KEY RENT-A-CAR
04.2018 - 10.2018
- Developed strong brand recognition for future business.
ASSISTANT MANAGER
ENTERPRISE RENT-A-CAR
03.2015 - 03.2018
- Implemented a strong sales culture in the office.
- Supervised the overall day-day operations of the office.
- Delivered exceptional customer service to each customer.
- Developed several current managers from Management Program to promotions.
- Interacted with several accounts about future sales and service.
- Created a positive work environment by engaging everyday operations with employees to build trust and experience.
Education
Bachelors of Science - Sports Management
Southern New Hampshire University
05.2012
Skills
- Warehouse management
- Production management
- Microsoft Office
- Analysis skills
- Staff management
- Quality control
- Strategic planning
- Performance evaluation
- Training skills
- Logistics
- Inventory management specialist
- Team management
Certification
Pallet Jack Certification
Timeline
Warehouse/Production Manager
3Decor LLC
06.2019 - Current
SERVICE ADVISOR
BEST FORD LINCOLN
10.2018 - 06.2019
BRANCH MANAGER
KEY RENT-A-CAR
04.2018 - 10.2018
ASSISTANT MANAGER
ENTERPRISE RENT-A-CAR
03.2015 - 03.2018
Bachelors of Science - Sports Management
Southern New Hampshire University
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