Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Robert Kirby

Worcester,MA

Summary

Empathetic Mental health worker with 4 or more years working within the mental health field. Proven to build client rapport and facilitate growth. Experienced facilitating individual and family therapy. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. I have had a lot of experience working in the mental health system but I have always wanted to work with kids that really have a chance to better there lives and I would really love to be apart of that. Compassionate MHW with strong dedication to helping individuals in need of mental health support. Skilled in providing patient-centered care and evidence-based interventions. Possesses deep understanding of mental health and behavioral sciences with ability to utilize knowledge to assist individuals in managing mental health challenges. Focused MWH skilled in delivering caring and compassionate support to address any issues that arise. Well-versed in leading both one-on-one and group counseling sessions to improve client well-being and coping skills development. 4-year history of advocating for clients to obtain resources and enhance support networks. Adept at optimizing program operations to maximize support. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level DYS position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level DYS position. Ready to help team achieve company goals Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level DYS position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

9
9
years of professional experience

Work History

Mental Health Worker

Worcester Recovery Center And Hospital
07.2019 - Current
  • Assisted clients with conflict resolution strategies and anger management techniques
  • Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support
  • Provided crisis intervention services in emergency situations
  • Ensured the environment was safe and did rounds for safety checks
  • Physical restraints when needed
  • Promoted independence by assisting and supervising clients while completing daily living activities.

Facilities Services Worker

Worcester Recovery Center And Hospital
07.2019 - Current
  • Checked common areas and conference rooms regularly to verify cleanliness and order
  • Keeping a safe clean space
  • Attended to patients rooms as needed
  • Provided support for events held at the facility by arranging catering services and setting up meeting rooms according to client specifications
  • Responded to emergency situations within the building, such as fires or flooding, by coordinating clean up efforts with appropriate personnel.

Kitchen Staff Member

Worcester Recovery Center And Hospital
07.2019 - 08.2019
  • Cleaned and sanitized frequently to maintain health code standards
  • Moved smoothly between different cooking stations to assist with meal preparations
  • Received, rotated and replenished kitchen stock for team members
  • Checked stock regularly and discarded unsafe food to protect customers
  • Restocked pantry with nonperishable food items to prevent stock from running low
  • Cleaned and sanitized work surfaces, equipment, utensils, dishes, or silverware.

ABA Therapist

Life Links
01.2018 - 01.2019
  • Performed behavioral interventions to teach communication, social and daily living skills and reduce problematic behaviors in home, community and school settings
  • Attended monthly trainings to continue education for excellent treatment quality and updated methods of practice
  • Consulted supervising BCBA to assist in treatment implementation on difficult patients
  • Provided individualized behavior therapy services to children with autism spectrum disorders.

Crew Leader

Wendy's
01.2015 - 01.2018
  • Mentored newly hired crew members to prepare each for job roles
  • Monitored task completion to meet company standards for performance
  • Settled issues among crew members by addressing problems immediately and mediating disagreements
  • Inspected cleanliness, organization and safety of job sites after every shift
  • Completed minor adjustments and repairs to assigned equipment
  • Observed safety protocols and manufacturer's instructions when using heavy machinery and equipment
  • Directed team of 10-15 crew members in daily operations and assigned tasks.

Education

Bachelors Interpreting - Sign Language Interpretation

Framingham State University
Framingham, MA
2025

Deaf Studies - Sign Language Deaf Studies

Quinsigamond Community College
Worcester, MA
2023

Degree - Human Services

Nashua Community College
Nashua, NH
2018

Skills

  • Client Support
  • Care Delivery
  • Patient Advocacy
  • Safety and Risk Assessments
  • Developing Relationships
  • Crisis Intervention
  • Conflict De-Escalation tactics
  • Fluent in ASL
  • Valid Driver's License

Accomplishments

  • I Received really good grades in college and was always on the on honors
  • Worked at Worcester Recovery Center and Hospital for many years without any complaints
  • I have always been punctual and reliable
  • Always took mandating and have been a team player
  • Fluent in Sign Language
  • Activities and Honors
  • Good Grades
  • Highly Reliable
  • Willing to take overtime and Mandating
  • Very familiar with restraints
  • Fluent in English and Sign Language
  • Good at building relationships
  • Know how to deescalate situations

Languages

English
Full Professional
American Sign Language
Full Professional

Timeline

Mental Health Worker

Worcester Recovery Center And Hospital
07.2019 - Current

Facilities Services Worker

Worcester Recovery Center And Hospital
07.2019 - Current

Kitchen Staff Member

Worcester Recovery Center And Hospital
07.2019 - 08.2019

ABA Therapist

Life Links
01.2018 - 01.2019

Crew Leader

Wendy's
01.2015 - 01.2018

Bachelors Interpreting - Sign Language Interpretation

Framingham State University

Deaf Studies - Sign Language Deaf Studies

Quinsigamond Community College

Degree - Human Services

Nashua Community College
Robert Kirby