Robert Sum
Lowell
Summary
Passionate Supervisor with expertise in conflict resolution and maintaining professionalism under pressure. Proven ability to coach and develop employees, fostering a disciplined and supportive work environment. Seeking to leverage skills to contribute to organizational success and team performance.
Overview
14
14
years of professional experience
Work History
Senior Supervisor
Johnson n Johnson
Woburn
01.2019 - Current
- Led daily production operations to meet safety, quality, and output goals, optimizing processes for enhanced efficiency.
- Supervised and mentored a team of 15–18, conducting training, performance evaluations, and corrective actions to improve team performance.
- Developed a WIP tracking system to enhance visibility and monitoring of batch progress, resulting in increased operational efficiency.
- Managed production scheduling and work orders in SAP to align with forecasting objectives, optimizing resource allocation.
- Enforced GMP and SOP compliance through regular one-on-one meetings, fostering employee development and motivation.
- Updated procedures and trained all operators to ensure consistent and efficient operations.
- Focused on continuous improvement initiatives to enhance overall efficiency.
- Collaborated closely with Engineering and Quality teams under Production Manager’s guidance to optimize production processes.
Fiber Assembly Lead
Infraredx
Burlington
11.2016 - 12.2018
- Resolved conflicts between workers by mediating discussions among team members involved in the dispute.
- Provided guidance, support, and feedback to motivate employees and encourage teamwork.
- Supervised on-site production teams to ensure efficient workflow and adherence to safety standards.
- Evaluated manufacturing equipment for safety and operational efficiency, ensuring compliance with industry standards.
- Trained new team members on the proper use of tools and equipment.
- Motivated team members to enhance production output while maintaining high-quality standards.
- Inspected finished products for quality and adherence to customer specifications.
- Tracked material inventories and ordered new parts to prevent shortages.
MEDICAL ASSEMBLER
ST. Jude Medical
Westford
03.2013 - 11.2016
- Performed leak tests to evaluate catheter performance using SJM's OCT system.
- Assembled, handled, and inspected Fiber Optic components following Standard Operating Procedures (SOPs).
- Adhered to safety protocols and utilized appropriate safety devices during operations within the clean room.
- Utilized sulfuric acid, IPA, epoxy, and acetone safely in accordance with industry standards.
MACHINE OPERATOR
C&M Screw Machine
Hudson
09.2011 - 03.2013
- Loaded and unloaded aluminum, copper, and steel work pieces, monitored the machining process, and inspected finished parts.
- Inspected products using micrometers, verniers, pin gauges, and drop indicators to ensure adherence to tolerance.
- Troubleshot and tested machines prior to operation, utilizing various mechanical tools such as torques, drills, hand saws, and calipers.
Education
High School Diploma -
Greater Technical High School
Lowell, MA01.2012
Skills
- Production management
- Process optimization
- Work order management
- GMP compliance
- Employee training
- Performance evaluation
- Conflict resolution
- Inventory management
- Team building
- Quality assurance
- Continuous improvement
- Operational efficiency
- Innovation skills
- Employee supervision
- Data analysis
- Employee development
- Risk management
- Budget management
- Performance management
- Analytical thinking
- Quality control
- Decision-making
- Relationship building
- Training and mentoring
- Work Planning and Prioritization
- Organizational skills
- Revenue forecasting
Timeline
Senior Supervisor
Johnson n Johnson
01.2019 - Current
Fiber Assembly Lead
Infraredx
11.2016 - 12.2018
MEDICAL ASSEMBLER
ST. Jude Medical
03.2013 - 11.2016
MACHINE OPERATOR
C&M Screw Machine
09.2011 - 03.2013
High School Diploma -
Greater Technical High School
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