Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Roberta Trindade

Melrose

Summary

Experienced in conversations with guest, ensuring warm and welcoming atmosphere. Utilizes effective communication skills to manage guest inquiries and resolve issues promptly. Track record of maintaining high standard of service and fostering positive guest experiences. And also providing excellent creative ideas, collaborating with other artists to excel in project ideas

Overview

3
3
years of professional experience

Work History

Host/Restaurant Server

West End Johnnies/ Fenway Johnnies
09.2022 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • I answer any questions regarding any food and drinks that we serve, providing extra attention when a party has a food allergy.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Creative Assistant/ Intern

Follow Your Art
04.2022 - 08.2022

Follow Your Art is a non profit art school/ studio that helps create a space for kids, teenagers and adults to make art.

My internship mainly consisted of helping kids and teens with their art and I could provide some helpful feedback to further improve their skills. I would end up having a summer job there and I would introduce art projects to them and make sure they are in a safe and comfortable environment. I would create projects and teach the students in order to reach their fullest artistic potential.

Education

Art

Melrose High School
Melrose, MA
06-2026

Skills

  • Customer service
  • Exceptional customer service
  • Guest engagement
  • Multitasking proficiency
  • Strong work ethic
  • Illustration
  • Creative strategy
  • Bilingual (English and Portuguese)

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Limited Working

Timeline

Host/Restaurant Server

West End Johnnies/ Fenway Johnnies
09.2022 - Current

Creative Assistant/ Intern

Follow Your Art
04.2022 - 08.2022

Art

Melrose High School
Roberta Trindade