Roberto Edouard

EXPERIENCE

Transportation Security Officer.

Transportation Security Administration – Boston Logan International Airport, Boston, MA.

12/31/2023 – Present.|Federal Employee.|Pay Plan: SV.|Grade: D.|40 hours per week.

• Screen passengers, property, and cargo using x-ray, explosive trace detection, and pat-downs.

Down procedures to detect threats.

• Identify behavioral indicators and assess risk using observation techniques.

• Apply TSA screening protocols, and enforce federal travel regulations.

• Complete detailed incident reports and communicate with superiors and law.

Enforcement as needed.

• Conducted regular inspections of buildings and grounds to identify potential hazards.
• Monitored premises to ensure safety and security of all personnel.
• Monitored CCTV and performed regular patrols of the premises.
• Observed participant behavior, enforced rules, and intervened in conflicts.
• Worked independently and maintained a secure environment during night shifts.

Cashier, Chipotle.

• Answered questions about store policies, and addressed customer concerns.
• Restocked and organized merchandise in the front lanes.
• Used the POS system to enter orders, process payments, and issue receipts.
• Oversaw the care and maintenance of kitchen equipment.
• Prepared food items, such as meats, poultry, and fish, for frying purposes.
• Provided support to crew members through all facets of food preparation.
• Handled portion control activities according to the specified instructions provided by the chef.
• Cooked regular menu items and seasonal offerings according to corporate standards.