Robin Rondeau
Methuen
Summary
Productive Phlebotomist offering 20 years of experience in collecting blood specimens in healthcare settings. Proven leader with success in recommending and introducing strategies to improve workflow, specimen processing and customer service related to patient care. Calm and comforting with stressed patients.
Overview
23
23
years of professional experience
Work History
Phlebotomy Technician
Tewksbury State Hospital
04.2022 - Current
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
- Collected fluid or tissue samples by using appropriate collection procedures.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Reduced patient anxiety by using effective communication skills and demonstrating empathy during blood draws.
Phlebotomist
Quest Diagnostics
09.2006 - 04.2022
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Verified collection orders and communicated discrepancies to nurses.
- Coordinated in-office and off-site testing for high volume of daily patient samples.
- Transported specimens following established protocol for temperature and light.
- Identified patients using proper procedures prior to specimen collection.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Processed billing information and collected payments.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Interviewed patients and documented details to update and file paperwork.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
- Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
- Labeled patient samples, double-checking information for accuracy.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Used aseptic techniques to maintain specimen integrity.
- Disposed of used needles in sharps containers to avoid accidental needlesticks.
- Sanitized work area after every patient to prevent contamination and spread of disease.
Phlebotomist
LabCorp
05.2002 - 09.2006
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Verified collection orders and communicated discrepancies to nurses.
- Coordinated in-office and off-site testing for high volume of daily patient samples.
- Identified patients using proper procedures prior to specimen collection.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Processed billing information and collected payments.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Interviewed patients and documented details to update and file paperwork.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
- Utilized calm and friendly demeanor to increase patient comfort and alleviate anxiety.
- Labeled patient samples, double-checking information for accuracy.
- Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.
- Used aseptic techniques to maintain specimen integrity.
- Disposed of used needles in sharps containers to avoid accidental needlesticks.
- Sanitized work area after every patient to prevent contamination and spread of disease.
- Properly stored and transported specimens to prevent loss and delays.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Collected blood samples from 50 individuals per day, maintaining consistent patient flow.
- Verified quality of specimens by centrifuging specimens for logistics courier to pickup.
Education
High School Diploma -
Methuen
06.1981
Skills
- Medical Records Maintenance
- Therapeutic Phlebotomy
- Stress Management
- Sanitation and Sterilization
- Sharps Disposal
- Tracking Specimens
- Drawing Blood
- Proper Storage Procedures
- Manual and Finger Dexterity
- Biohazard Waste Disposal
- Peak and Trough Tests
- Data Analysis
- Decision Making
- Staff Phlebotomy Training
- Written and Verbal Communication
- Patient Relations
- Problem-Solving
- Glucose Screening
- Sample Processing
- Problem Solving
- Blood Alcohol Testing
- Specimen Collection
- Blood Culturing
- Sharps Collection
Timeline
Phlebotomy Technician
Tewksbury State Hospital
04.2022 - Current
Phlebotomist
Quest Diagnostics
09.2006 - 04.2022
Phlebotomist
LabCorp
05.2002 - 09.2006
High School Diploma -
Methuen
Similar Profiles
Katharine SmithKatharine Smith
Charge Nurse at Tewksbury State HospitalCharge Nurse at Tewksbury State Hospital
Jane AndersonJane Anderson
Mental Health Worker at Tewksbury State HospitalMental Health Worker at Tewksbury State Hospital
Enoch DarkoEnoch Darko
Registered Nurse at Tewksbury State HospitalRegistered Nurse at Tewksbury State Hospital